I made the reservation for a non-smoking room with two queens about a week in advance. When we arrived at the property, the room we were assigned, room 318, smelled strongly of cigarette smoke. I went back downstairs and asked for a different room. The desk clerk said there were no other rooms and was going to give me a can of lysol spray. While I was trying to contact Hotels.com (which is a lot harder than it used to be, by the way, and I never did succeed) she had a cancellation and was able to move me to a different room with a king bed. Luckily that was ok because I was traveling with my daughter and she didn't mind sleeping in the king bed. The new room was clean and smelled like a clean room. So if I hadn't been able to get my room changed, this would have been a one star review.