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Hotel Casa Don Sancho by Mustique

4.0 star property
Boutique hotel with outdoor pool, near Teatro Heredia

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Photo gallery for Hotel Casa Don Sancho by Mustique

Outdoor pool
Meeting facility
Suite | View from room
Hallway
Lobby lounge
VIP Access

Reviews

10 out of 10
Exceptional
In the heart of Cartagena, Hotel Casa Don Sancho by Mustique offers an upscale retreat. Indulge in a full breakfast, unwind at the rooftop terrace or garden, and stay connected with in-room WiFi. Guests have also praised this hotel for its concierge services and luggage storage.

Popular amenities

  • Airport transfer
  • Pool
  • Spa
  • Free breakfast
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, blackout drapes

Suite

Highlights

Balcony
Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, blackout drapes

Superior Suite

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, blackout drapes

Classic Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Bastión Luxury Hotel

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.6 out of 10, Exceptional, 1,008 reviews
The price is ₩436,971
₩436,971 total
May 18 - May 19
Bastión Luxury Hotel
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About the neighborhood

Map
Centro Historico, Cra. 4ta Cll, Don Sancho N 36 126, Cartagena, Bolivar, 130001

What's nearby

  • San Pedro Claver Church and Convent - 6 min walk - 0.6 km
  • Clock Tower - 6 min walk - 0.6 km
  • Las Bovedas - 10 min walk - 0.9 km
  • Cartagena de Indias Convention Center - 12 min walk - 1.0 km
  • San Felipe de Barajas Castle - 4 min drive - 3.2 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe La Manchuria - ‬3 min walk
  • ‪Pink Dolphin - ‬3 min walk
  • ‪Pastelería Mila - ‬2 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Restaurante Robert Sazon Monposino - ‬2 min walk

About this property

Hotel Casa Don Sancho by Mustique

Hotel Casa Don Sancho by Mustique is just 3.7 mi (5.9 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool and indulge in deep-tissue massages. This boutique hotel also features a rooftop terrace, a terrace, and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–11 AM
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 65000

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed in guestrooms.

Also known as

Casa Don Sancho
Casa Don Sancho Mustique
Casa Don Sancho Mustique Cartagena
Casa Don Sancho Mustique Hotel
Casa Don Sancho Mustique Hotel Cartagena
Hotel Casa Don Sancho Mustique Cartagena
Hotel Casa Don Sancho Mustique
Casa Don Sancho By Mustique
Hotel Casa Don Sancho by Mustique Hotel
Hotel Casa Don Sancho by Mustique Cartagena
Hotel Casa Don Sancho by Mustique Hotel Cartagena

Frequently asked questions

Is there a pool at Hotel Casa Don Sancho by Mustique?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Casa Don Sancho by Mustique?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Casa Don Sancho by Mustique?

Sorry, there's no onsite parking at Hotel Casa Don Sancho by Mustique.

Is airport shuttle service offered by Hotel Casa Don Sancho by Mustique?

Yes, an airport shuttle is available. The charge is COP 65000.

What are the check-in and check-out times at Hotel Casa Don Sancho by Mustique?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Casa Don Sancho by Mustique?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Hotel Casa Don Sancho by Mustique and nearby?

Hotel Casa Don Sancho by Mustique has an outdoor pool and spa services, as well as a garden.

What's the area around Hotel Casa Don Sancho by Mustique like?

Hotel Casa Don Sancho by Mustique is a short 2-minute walk from Walls of Cartagena and 6 minutes' walk from Clock Tower.

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Hotel Casa Don Sancho by Mustique Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Boutique hotel
Breakfast
Location

Reviews

10/10 Exceptional

12 out of 10

This hotel is a small gem. Excellent everything including service which was outstanding. Their ceviche was the best in town.
Henrik Bach, 3-night trip

10/10 Exceptional

The place is beautiful and welcoming, my experience was unbeatable, I can recommend it as one of my best experiences, beautiful and cozy tranquility, Its service is very professional and careful, its employees are super attentive
Amado, 8-night trip

10/10 Exceptional

The place is beautiful, well located and the staff is friendly and helpful.
Carol, 2-night trip

10/10 Exceptional

Amazingly beautiful and clean property. We stayed in the superior suite which was very nice. Understand luxury for the price. The staff was professional, courteous and caring. We could not have asked for more. This hotel does not disappoint!
Ana, 7-night trip

10/10 Exceptional

Excellent boutique hotel. Very quiet and lovely staff. The hotel felt only for us. Hopefully we stay here again soon!
Sergio, 2-night trip

10/10 Exceptional

Charming, discrete hotel with chill vibes

I had a great stay. This hotel is super central but located down a quieter side street which is perfect, especially on the weekend. The staff is lovely and the arepas for breakfast each morning with homemade hot sauce and fresh squeezed fruit juice hit the spot.
Kaitlin, 5-night trip

10/10 Exceptional

Chic

It's a cute boutique hotel. Staff is very professional and friendly. Location is great - quiet street but walking distance to the action. We enjoyed our stay.
Lissette Paola, 3-night trip

10/10 Exceptional

This is a boutique hotel … small and convenient. If you like big chain hotels this is not for you. If you like small and quiet hotels with character and old world charm with excellent staff and a first class location then this is a great choice.
David John, 7-night trip

10/10 Exceptional

Great property! Beautifully decorated and well kept. The hotel is very centric and everything you want to see is within walking distance. The staff was extremely friendly, proactive and efficient. They will go above and beyond to make your stay as comfortable as possible.
Miranda, 3-night trip

10/10 Exceptional

I was pleasantly surprised! I did not have high expectations thinking it was just a bed & breakfast type of place which I usually don’t like. This turned out to be a slice of paradise. Everything was top notch! I will definitely stay again and again. Serene, gorgeous, decor amazing high quality, staff were very sweet. Food was delish. We have dinner one night and it was excellent.

8/10 Very good

This is my second time staying here. The staff are amazingly kind and helpful. I absolutely love them. The only issue I had this time and it’s more with the way the payment system is run. So I payed them $10000 as I arrived for my three nights. The day we were leaving I had $76 in incidentals to pay. Their cc machine couldn’t connect with my bank so I said you have my card details just charge it when it’s back up. My taxi was outside waiting and I had a flight to catch, they refused to let me leave. Made me feel like they thought I would not pay them the measly $76. Eventually after about half an hour I guess they called the owner who sent me a link to pay online. I don’t blame the staff at all. However the owner needs to change to a better policy as this left a bad taste in my mouth. I still love the place, location, food and above all the staff though.
Nicole, 3-night trip

10/10 Exceptional

Estevao, 3-night trip

10/10 Exceptional

Laura, 8-night trip

8/10 Very good

El hotel es espectacular y el personal es muy servicial. El único detalle es que tuvieron un descuido al hacer la limpieza de la habitación y perdieron mi camisón de dormir. Deberían revisar bien la ropa de cama antes de llevarla a la lavandería.
MARIA JOSE, 4-night trip

10/10 Exceptional

10/10 Exceptional

Gladwin, 4-night trip

10/10 Exceptional

Tuvimos problemas con el agua ya que solo salía caliente. Eso debe remediarse. Llamamos a 2 personas para reparar y no lo hicieron.
Juan Carlos, 5-night trip

10/10 Exceptional

.
Jorge Sanchez Armass, 2-night trip

10/10 Exceptional

Este hotel y sus habitaciones son muy lindos, llenos de detalles que te hacen sentir muy cómodo y bien recibido. El personal es excelente, son todos muy amables; en especial Esthefany y Nairo nos atendieron con mucho esmero en cualquier aspecto que les solicitamos. La limpieza, la ubicación del hotel, sus instalaciones y todo su personal fueron excelentes. Definitivamente esta estancia fue parte muy importante para valorar nuestro viaje a Cartagena como una experiencia muy grata.
Selene, 4-night trip

10/10 Exceptional

Simply amazing
Rasmus Gottenborg, 2-night trip

10/10 Exceptional

Beautifully appointed property with 5-star service. The staff, Nairo, Nelson, Edwin, & Stefanie were absolutely wonderful and were so helpful during our first time in Cartagena. The Spanish Colonial home was the highlight of our trip and a great way to always start and end our day. The dining suggestions from the staff were superb.
Dania, 4-night trip

10/10 Exceptional

One of the most pleasant stays I have ever had!
Jose Gerardo, 6-night trip

10/10 Exceptional

Amazing stay. People did everything in their power to make my stay more comfortable, including an early check in and late check out. Edwin, the concierge, was very helpful and friendly throughout my stay. I highly recommend this hotel.
Guillermo, 2-night trip

10/10 Exceptional

Highly recommend

Amazing beautiful clean property with the best stuff ever.
LeAnn, 5-night trip

10/10 Exceptional

Casa muy tranquila, bien mantenida, cómoda y con estilo único
SANTIAGO, 3-night trip