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Zoom Hotels

3.0 star property
City-center Surabaya hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zoom Hotels

Exterior
Interior entrance
Lobby
In-room safe, desk, rollaway beds, free WiFi
Deluxe Room | Living area

Reviews

7.4 out of 10

Good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Minibar

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
In-room safe
Desk
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar

Standard Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
In-room safe
Desk
  • 12 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, rollaway beds, free WiFi

Superior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
In-room safe
Desk
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

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Lobby sitting area

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Free parking
Free WiFi
Restaurant
8.8 out of 10, Excellent, (5)
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About the neighborhood

Map
Jl. Raya Jemursari 109 B-C, Surabaya, East Java, 60237

What's nearby

  • Royal Plaza Surabaya - 4 min drive
  • Surabaya Zoo - 5 min drive
  • Petra Christian University - 6 min drive
  • Tunjungan Plaza - 9 min drive
  • Grand City Surabaya - 9 min drive

Getting around

  • Surabaya (SUB-Juanda) - 28 min drive
  • Surabaya Gubeng Station - 21 min drive
  • Surabaya Pasar Turi Station - 23 min drive
  • Tandes Station - 36 min drive
  • Margorejo Station - 22 min walk
  • Jemursari Station - 25 min walk

Restaurants

  • ‪Rumah Makan Sriwedari - ‬3 min walk
  • ‪Bon Ami - ‬6 min walk
  • ‪Aneka Hidangan Nikmat Rasa - ‬1 min walk
  • ‪Cahaya Timur Bakmi & Kopi - ‬8 min walk
  • ‪Fusia - ‬5 min walk

About this property

Zoom Hotels

At Zoom Hotels, you'll be within a 10-minute drive of Tunjungan Plaza. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a snack bar/deli and a terrace.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Elevator

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for IDR 150000 per night

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Zoom Hotels
Zoom Hotels Surabaya
Zoom Surabaya
Zoom Hotels Hotel Surabaya
Zoom Hotels Hotel
Zoom Hotels Hotel
Zoom Hotels Surabaya
Zoom Hotels Hotel Surabaya

Frequently asked questions

Does Zoom Hotels offer free cancellation for a full refund?
Yes, Zoom Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zoom Hotels?
Sorry, pets aren't allowed.
Is parking offered on site at Zoom Hotels?
Yes, there's free self parking.
What are the check-in and check-out times at Zoom Hotels?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Zoom Hotels?
Yes, there's an onsite restaurant.
What's the area around Zoom Hotels like?
Zoom Hotels is in the heart of Surabaya, a short 15-minute walk from Universitas Islam Negeri Sunan Ampel Surabaya.

Zoom Hotels Reviews

Reviews

7.4

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

What a waste!
Really thrilled when I arrived at the lobby as I was greeted by the chic interior decor, friendly staff, and swift check-in. But my excitement was gone as soon as I stepped into the bathroom. Dirt build-up, soap scum, stains on the floor, walls, and window. Towels with grayish torn edges. Right after my shocking moment in the bathroom, I found dirt and stains again on the bed sheet and bed cover. The staff assisted me to move to other room upon my request. But apparently, the second room was not any better either. I even found long hair on the bed sheet along with unsightly stains again. Bathroom? A big yellow stain right in the middle of the shower area floor. You definitely won't miss such a big stain if you did clean your bathroom (just saying). Not even basin was cleaned properly as the edge around the hole was really gross. Since my partner and I only stayed for one night, we only asked for a clean bed sheet. The management should look into the housekeeping seriously as the room condition is already looking much older than its actual age. But again, they don't seem to be bother maintaining their own property though.
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay at Zoom
Zoom hotel is my only choices so far.
Verified Hotels.com guest review

6/10 Good

overall nice
this hotel was good but thie room not too good for me IMO
Verified Hotels.com guest review

6/10 Good

Good Internet Connection
It's a great hotel and good service. Breakfast was OK even though not fancy breakfast. Internet connection was good.
Verified Hotels.com guest review

8/10 Very Good

Minimalist that give maximalist experience
Simplicity at its best. Room is comfort and smart detail, coffee shop also warm and cozy. Unfortunetly when I was stay 5jan the lift only operate 1.
Verified Hotels.com guest review

8/10 Very Good

Great location
Good location with my 6night stay. Go to any shopping mall just 20-30 with taxi.
Verified Hotels.com guest review

4/10 Fair

Very Minimalis
Hotel Room is new but very simple. Parking area not enough. Reservatio was n not communicative. My email they dont reply.
Verified Hotels.com guest review

10/10 Exceptional

Hotel keren di Surabaya
Hotel sangat nyaman, lokasi cukup strategis, suasana kamar juga cozy, sarapan lengkap
Andreas nicco, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

- kurang dekat pusat kota + tdk jauh dr bandara
baik.desain hotel yang unik.diluar dr biasanya..dari gedung pun unik, bisa foto2 di dlm..
nadia, 1-night trip
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

2/10 Poor

Very pool hotel
The air conditions fan is verry very small, the room is verry verry hot. Outside noise is very loud day and night. Strongly suggest do not stay on this hotel.
Verified Hotels.com guest review

10/10 Exceptional

Value for money
Bilik bersih. Peralatan agak modem. Ruang bilik selesa. Petugas Amat mesra pelanggan. Makanan sedap Dan banyak variety menu utk breakfast.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

kecewa
agak kecewa dikarenakan dikasih kamar dengan kasur 2 padahal cuma sendiri dengan alasan kamar penuh dan kamarnya juga sempit tidak bisa untuk shalat sepertinya tidak lagi kembali ke hotel ini untuk selanjutnya terimakasih
Verified Hotels.com guest review

6/10 Good

Decent stay
Good
Verified Hotels.com guest review

8/10 Very Good

strategic hotel
Good experience and by walking distance to food area
Verified Hotels.com guest review

8/10 Very Good

Budget Hotel baru yang nyaman
Saya menginap 2 hari akhir Dec 2014 di deluxe room, kamar bersih, nyaman. Saat masuk di lobby disambut dg interior urban dengan bahan serat alam yang cantik dan staff yang ramah dan helpful. Saat siang-sore wifi di kamar sangat lancar , namun pada saat malam wifi terconnect tetapi tidak bisa akses email dan browshing lainnya. Namun, alhamdulilah dengan modem internet lancar disana. Hal yang perlu ditambah di kamar adalah tersedia menu makanan, sehingga bisa milih sebelumnya dan langsung call saja. List Menu belum ada, dan harus contact mereka dulu untuk dibawakan ke kamar dan sekalian pesan. Menu di breakfast buffee lumayan dan sederhana. Secara keseluruhan untuk budget hotel, servis yang diberikan sudah OK. Lokasi hotel agak jauh dari tempat makan yang bervariasimeski memang hanya seberang Pizza Hut dan sekitar 10 menit jalan menyeberang ke Superindo dan beberapa restoran lainnya. Saya senang tinggal disana karena ruang nyaman untuk kerja setelah acara kantor.
Verified Hotels.com guest review

8/10 Very Good

Strategically located at convenient place
Quite late check-in at night and the front operator welcoming well, due to my arrival is nearly midnight the FO only one person and became as line operator as well. Got a instant noddle replacement for waiting the FO serve me. The dreaming room was delightful and will recommended to others.
Verified Hotels.com guest review

8/10 Very Good

Hotel yang bersih
Kamar yg bersih staf yg ramah dekat dgn restoran2 makanan cukup baik
Verified Expedia guest review