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The Citadel Hotel

3.5 star property
Vasco da Gama beach hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Citadel Hotel

Pub
Lobby
Exterior
Super Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cribs/infant beds
Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Reviews

6.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Dbl AC Room

Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Dbl AC Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Dbl AC Room

Standard Dbl AC Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Dbl AC Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Deluxe Dbl AC Room

Super Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Super Deluxe Dbl AC Room

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LCD TV
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Pereira Chambers, Pe-Jose Vaz Road, Beside Vijaya Bank, Vasco da Gama, Goa, 403802

What's nearby

  • Baina Beach - 13 min walk
  • Mormugao Port - 4 min drive
  • Japanese Garden - 4 min drive
  • Bogmallo Beach - 31 min drive
  • Dona Paula Beach - 60 min drive

Getting around

  • Dabolim Airport (GOI) - 14 min drive
  • Goa (GOX-New Goa Intl.) - 81 min drive
  • Vasco da Gama Station - 3 min walk
  • Vasco da Gama Dabolim Station - 17 min drive
  • Cansaulim Verna Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Temptation - ‬2 min walk
  • ‪Annapurna Medical Store - ‬4 min walk
  • ‪Meghdoot Restaurant - ‬5 min walk
  • ‪Grapevine Multicuisine Restaurant - ‬2 min walk
  • ‪Anantashram - ‬1 min walk

About this property

The Citadel Hotel

Located just 3.5 mi (5.7 km) from the airport, The Citadel Hotel offers a shuttle (available on request). You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli and a terrace.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in time starts at noon
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue #2 - pub.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for an extra charge

Policies

This property accepts credit cards.

Also known as

Citadel Hotel Vasco da Gama
Citadel Vasco da Gama
The Citadel Hotel Hotel
The Citadel Hotel Vasco da Gama
The Citadel Hotel Hotel Vasco da Gama

Frequently asked questions

Does The Citadel Hotel offer free cancellation for a full refund?
Yes, The Citadel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Citadel Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Citadel Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by The Citadel Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Citadel Hotel?
You can check in starting at noon. Check-out time is noon.
Is there an onsite casino at The Citadel Hotel?
No, this hotel doesn't have a casino, but Casino Pearl (11-min drive) and Deltin Royale Casino (28-min drive) are both nearby.
Are there restaurants at or near The Citadel Hotel?
Yes, there's an onsite restaurant.
What's the area around The Citadel Hotel like?
The Citadel Hotel is a short 3-minute walk from Vasco da Gama Station and 13 minutes' walk from Baina Beach.

The Citadel Hotel Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

6.2/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Poor

Joseph, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Awful, dirty hotel and rude staff
Check-in process slow - took half an hour to get checked in and we were the only customers. Very unfriendly staff, especially on the front desk. Room was dirty with stains on the sheets. The toilet in one of our rooms didn’t flush. The air conditioning unit was so loud that we had to switch it off and it then made a clanking sound as if there was an animal inside it. Hot stuffy room - filthy windows. No towels, soap or tea/coffee (there was a kettle). We asked for bottled water and they arrived with no seal so obviously take straight from the tap so undrinkable. General area like a war zone - half expected Kate Aidie to pop her head up it was so bad.
Mark, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and helpful. Good and clean. Close to the market and very handy . I really enjoyed my stay over there.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Don't let the bedbugs bite!
I will state this again. My room was full of bedbugs. If you can't publish the truth, why are you asking for my review?
Verified Hotels.com guest review

2/10 Poor

Bed bugs was the final straw!
This is the first hotel I have ever stayed in where the beds were full of bed bugs! Killing them left blood stains all over the sheets. This is after they did not have my Hotels.com reservation...after they found it and put me in the wrong room and had to move me after an hour (paid for AC but room had no AC)...I am not happy. :(
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Awesome experience
It was a pleasant experience. Cleanliness and richness in behaviour of Hotel staff is what made me love this Hotel. Thanks in.hotels.com for suggesting this master piece.
Verified Hotels.com guest review

8/10 Very Good

Good Value for Money Deal in vasco
Stayed for just a night at the end of a business trip. Though I previously read some -ve reviews regarding the service of this hotel, yet luckily I didn't have any such misfortune. But then I usually don't use room service or other additional services. So I'm not in a position to comment on it. WiFi is rather fast for a free connection. Room was very clean and well-attended to. Hard beds might feel tad small and uncomfortable for people with larger physique. Location was both very convenient and inconvenient :-) If you are arriving very late by train or are leaving at odd hours, just a few metres to Vasco station is very convenient. But it is -as Vasco generally is - away from all hotspots of Goa. But necessities and conveniences are all nearby. Particularly recommended for budget-conscious short stay guests. In a generally over-priced Goa, this is a great valie for money deal.
Verified Hotels.com guest review

2/10 Poor

Bad all around. Not as advertised at all
Bed was infested with bedbugs. No hot water, no cable, noisy, thin mattress, and when I entered the room, no toilet paper, no pillows on the bed, no coffee station. It's supposed to be a deluxe room I am covered in bed bug bites. It was the worst night I spent in a hotel. It's on a noisy street.
Verified Expedia guest review

8/10 Very Good

Good for short stay
Location wise is good as is near to the airport and to some good restaurants.
Verified Expedia guest review

8/10 Very Good

Good Property In South Goa
The Recepition Counter is very well managed, Room Service is excellent and Cleaning department is very good.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Not a pleasant experience
Not a pleasant experience. Please do not order anything from room service or visit their in house restaurant. Food takes an inordinate amount of time to come. We ordered lunch and the waiter kept saying it will take another 25 min until we lost patience at the 45 minute mark. Then we had to shout at the waiter, talk to the manager and literally stand in the kitchen while they prepared our order. In the evening we ordered toast and that took 40 minutes to arrive. Really quite terrible. The rooms while clean have ants. Biscuits placed in a closed container on the table soon filled up with ants. I also saw a small cockroach on the table. I would not stay here again.
Verified Expedia guest review

6/10 Good

OK economy hotel if you need to be near the airpor
The Citadel is an "OK" Hotel by the standards of lower priced hotels in India. The beds were clean, though hard (as is typical in India) and the room was what I'd call "broom clean". Not awful, just don't look too close. The drains were slow, but there was a working shower (cold water only) which is not a given in Indian hotels. There is a consistently unpleasant odor in the lobby, but the room smelled fine. The hotel restaurant was closed for renovations when we were there, so I can't comment on that.
Verified Hotels.com guest review

4/10 Fair

Never again
This hotel is one of those places that you want to avoid touching anything. That is, the floors were filthy and hadn't been cleaned in ages. The bathroom was equally disgusting. We tried the shower but it didn't work. Barely a trickle came out of the faucet. There's no wifi available in the hotel, including the lobby. For the price we paid we expected a little more.
Verified Expedia guest review

6/10 Good

Good Hotel But Disappointing Room Service
Every thing was Quite Good but Except one thing we faced very bad experience lackness of Room Service in Time, After ordering the food we have called up them for 5 times asking about food. With this issue we faced problem that one our friend was a diabetic patient.
Verified Expedia guest review

8/10 Very Good

Good AC and wifi
I booked this hotel because I was travelling as a female alone and wanted to have somewhere organised before I arrived. While it is not on the beach, it is only a few minutes walk away. The staff were very friendly and helpful. I felt very spoiled being in an AC room, and the wifi was the fastest I've had in India so far! The room was spacious and comfortable. For a more social experience for lone travellers, it is probably better to stay closer to the beach, but this was a lovely place to spend my first few nights in Palolem. It would be great for people travelling in couples or families.
Verified Expedia guest review

6/10 Good

Decent hotel at a decent price.
Hotel rooms are decent, but not all stuffs were in working condition. The staff did forget to put hot water kettles, change shower heads etc and these were did after we checked in. The room service is not a professional service you would expect, but just normal people. But all in all the rooms were decent.
Verified Expedia guest review

8/10 Very Good

Hugues, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Une journée à Vasco
Juste une nuit pour se rapprocher de l'aéroport, mais en fait le quartier était plutôt agréable pour s'y promener. L'hôtel est très correct et le service diligent.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Juste moyen
Chambre basique dans une ville sans vrai charme mais à proximité de l'aéroport. Le personnel est très gentil mais pas très aidant. La chambre était correcte pour le prix mais l'entretien était insuffisant et les draps sales.
Verified Hotels.com guest review

6/10 Good

空港近くのHotel
レストランがありましたが、ルームサービスをとりました。 時間もさほどかからず、到着。 fish special curryと、chicken hot and sourをorderしました。とても美味しく辛く量も多く、残すのが忍びない思いでした。 タクシーも問題なく頼めました。 TVはチャンネルも多く、離陸前は過ごしやかったです。 ただ、隙間から虫が入りACはかなりの音でうるさかったので、Non−ACでよかったです。
Verified Expedia guest review