The man at reception was lovely when we check in ,but there was a young girl there at the time we checked out,she didnt have the decency to say thankyou or goodbye if i would of known i would not of bothered ! We had to be moved from 412 as the room looked worse for wear ,it felt as if it was let out to stag or hen doo's toilet roll holder was broken ,scruffs all over paint works,damp patch on ceiling ,marks on wall paper,shower door missing,we complained and was moved the next day but we had to wait till 4pm to see what was available,so eventually we were put in a back room of hotel in 205 which wasn't much better ,dirty hand marks all over headboard ,paint peeling away in bathroom again scruffs on paint work ,didnt think this was worth £255 for 2 nights ,we think we should be compensated for the inconvenience that we experienced tothink this was rated a 4 star hotel and was part of the marriot group really a very bad experience to say the least !