2/10 Poor
Oct 22, 2024
Cockroaches and Unsafe Location
I don’t often write reviews, but feel compelled in this case to save others from making a mistake. The ”cottage” which is actually more of an apartment, is infested with cockroaches. Within minutes of entering the room, the largest cockroach I have ever seen, ran up the wall behind the headboard. It stayed on the wall the entire time we packed to leave the room. I contacted the manager to return the key and he offered to refund us for the stay. He said it would take few days to process. One month later, I have not received the refund and the manager refuses to respond. I must also note that the location of this hotel is in a bad area. There are many people hanging out on the street smoking, drinking, etc and outdoor bars on the block with loud music late at night. I cannot more strongly advise you to avoid this place at all costs.
JB
JB, 2-night trip
Verified Hotels.com guest review