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Hotel La Quinta Santa Elena

2.0 star property
Palenque hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel La Quinta Santa Elena

Outdoor pool
Standard Double Room (Con Ventilador) | Free WiFi
Interior
Terrace/patio
Free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Internet in the lobby
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Free self parking
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Con Ventilador)

Free WiFi

Standard Double Room (Con Ventilador)

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (Con Aire Acondicionado)

Free WiFi

Standard Double Room (Con Aire Acondicionado)

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed

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The price is ₩49,389
₩58,279 total
includes taxes & fees
Jan 6 - Jan 7, 2025
Hotel Maya Rue
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About the neighborhood

Map
Avenida Jorge de la Vega Dominguez, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 9 min walk
  • Aluxes Eco Park - 4 min drive
  • Palenque National Park - 6 min drive
  • Misol-Ha Waterfalls - 7 min drive
  • Palenque Archaeological Zone - 9 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 3 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 107 min drive

Restaurants

  • ‪Cafe Jade - ‬9 min walk
  • ‪Restaurante Maya Cañada - ‬8 min walk
  • ‪Mr. Taco - ‬3 min walk
  • ‪Chivo's Mar & Tierra - ‬9 min walk
  • ‪La Selva - ‬7 min walk

About this property

Hotel La Quinta Santa Elena

Hotel La Quinta Santa Elena is a great choice for a stay in Palenque. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks.

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Wired internet access is available in public areas for MXN 15.00 per hour (rates may vary)

Policies

This property accepts credit cards.

Also known as

Hotel Quinta Santa Elena Palenque
Hotel Quinta Santa Elena
Quinta Santa Elena Palenque
Quinta Santa Elena
La Quinta Santa Elena Palenque
Hotel La Quinta Santa Elena Hotel
Hotel La Quinta Santa Elena Palenque
Hotel La Quinta Santa Elena Hotel Palenque

Frequently asked questions

Is there a pool at Hotel La Quinta Santa Elena?
Yes, there's an outdoor pool.
Are pets allowed at Hotel La Quinta Santa Elena?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel La Quinta Santa Elena?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel La Quinta Santa Elena?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.
What is there to do at Hotel La Quinta Santa Elena and nearby?
Hotel La Quinta Santa Elena has an outdoor pool and a garden.
Does Hotel La Quinta Santa Elena have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel La Quinta Santa Elena like?
Hotel La Quinta Santa Elena is a short 9-minute walk from El Panchán and 18 minutes' walk from Museo Del Textil.

Hotel La Quinta Santa Elena Reviews

Reviews

5.4

6.6/10

Cleanliness

5.6/10

Staff & service

8.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Poor

Dirty
Would NOT recommend at all. The room I was staying in had some kind of wasp infestation in the shower - when I told the front desk they did not seem surprised at all and just offered some bug spray, but then of course there were dead wasps throughout the entire bathroom... After I checked I noticed the floor was not very clean either, I saw the maid in the hallway and asked her to mop again, but even after she "mopped" again it was not any cleaner. There are surely much better places to stay in Palenque, if it were not the only hotel online with available rooms I would have left and found somewhere else to stay.
Heather, 1-night trip
Verified Expedia guest review

6/10 Good

Quite a nice hotel. The main letdown was the wi fi internet access, very slow and often dropping out. This could be because my room was located at the back of the hotel complex. Nevertheless this was a dampener on my otherwise good experience at the hotel. The remote for the air conditioner unit was missing, could not switch it on any other way, however, the overhead fans above each bed did make up for the lack of cool air.
5-night trip
Verified Expedia guest review

8/10 Very Good

Funny little hotel at city center
The hotel is close to ADO bus terminal and lots of eating area around the corner. R1 bus to Cancun beach is 3 min walk away. We drove and arrived at 2 pm and the staff prompt open the gate and arranged quick check in. The lady at the reception is nice and helpful.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Great location, Less Than Desirable Facilities
Room was clean; however, it was extremely hot and stuffy since there was only a fan and no air conditioner. This is a great place in terms of location: about a 10 min. walk from the bus station and 10 mins. from town and restaurants in town.
Verified Expedia guest review

10/10 Exceptional

Bueno el hotel muy fácil para llegar, la atención al llegar muy bien y la alberca adecuada para nadar los niños se divierten en ella en mi opinión si regresaría
2-night trip
Verified Expedia guest review

2/10 Poor

mal servicio
mala
dr banco, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Pésimo hotel
Se ve deteriorado, da asco dormir ahí, es caro para lo que ofrecen, el aire acondicionado lo cobran aparte, pésimo servicio, mala atención
Verified Expedia guest review

8/10 Very Good

confortable qualité prix
personnel serviable chambre sommaire avec le nécessaire un lit confortable une salle de bain propre et la climatisation pour un prix minimum petit bémol peu de pression au niveau des arrivées d'eau un peu galère pour se rincer les cheveux petite astuce en utilisant un verre d'eau c'est mieux
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

8/10 Very Good

EL $ NO INCLUYE A/ACONDICIONADO PERO SI TIENE
Nuestra estancia fue corta sólo para dormir, que bueno . Tengan alberca, el precio sólo incluía ventilador pero afortunadamente tenía la opción de aire acondicionado, con un costo adicional, nos tocó una habitación a un costado de la recepción y eso no nos permitió descansar al 100%, me gusto que tuvieran en la mesa opciones y mapas para andar por el pueblo y por el estado
Verified Hotels.com guest review

2/10 Poor

No debería de existir
Pésimo, no volvería ni gratis, las recepcionistas con una actitud nefasta, una habitación muy pequeña, sin aire y abría la ventana para que entrara un poco de aire, y solo tenía unos autobuses prendidos todo el tiempo, y solo entraba ruido y diessel, lo más horroroso que he visto en mi vida
Verified Hotels.com guest review

8/10 Very Good

必要充分。お湯でます。
Verified Hotels.com guest review

8/10 Very Good

hôtel accueillant avec parking et piscine
personnel très sympa ayant accepté de modifier la réservation sans surcout. Hôtel facile d'acces et proche du zocalo
Verified Expedia guest review

6/10 Good

Bien en general
Verified Hotels.com guest review

2/10 Poor

No recomiendo el hotel
No recomiendo este hotel. Me informaron que la habitación solo tenia ventilador. En cuanto entramos vimos que si había, pero no se podía encender sin control.Hacia un calor insoportable y al volver a preguntar en recepción porque no podíamos encenderlo nos dijeron que todas las habitaciones contaban con a/c pero que había que pagar el doble de lo que habíamos pagado para que nos dieran el control.
Verified Hotels.com guest review

6/10 Good

何をするにも便利なホテル
コストパフォーマンスはとても良かったです。しかしスタッフの対応に全く愛想がありませんでした。また既にエクスペディア経由で支払済みの宿泊代や差額のエアコン代の請求が頻繁にありました。支払う必要の無いお金でしたので、当然支払っていませんが、スペイン語がある程度堪能でないと相手の主張に負けてしまうと感じました。結局ホテル側のミスでしたが、最後まで何の謝罪も無く、とても後味が悪かったです。
Verified Expedia guest review