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Gran Hotel Xalapa

4.0 star property
Escape to an urban oasis with lush gardens and exciting activities. Savor delicious meals by day then enjoy cocktails at night.

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Photo gallery for Gran Hotel Xalapa

Outdoor pool, open 9 AM to 8 PM, sun loungers
Combined shower/tub, free toiletries, towels
Suite, 1 King Bed (Master) | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets
Front of property
Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets
In Xalapa's vibrant heart, Gran Hotel Xalapa offers a unique blend of relaxation and adventure. Unwind in the garden, indulge in international cuisine at Mocafetos restaurant or take a dip in the outdoor pool with sun loungers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Gym
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
The current price is ₩73,068
₩86,220 total
includes taxes & fees
Mar 6 - Mar 7

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed (Master)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Room

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Cable channels
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 28.00 sq m
  • Sleeps 3
  • 1 Double Bed

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  • Free WiFi
7.6 out of 10, Good, (407)
The price is ₩59,389
₩70,079 total
includes taxes & fees
Feb 22 - Feb 23
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About the neighborhood

Map
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 1 min walk
  • Juarez Park - 13 min walk
  • Xalapa Cathedral - 14 min walk
  • Paseo de los Lagos Park - 3 min drive
  • Xalapeno Stadium - 4 min drive

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 33 min drive
  • General Heriberto Jara Intl. Airport (VER) - 107 min drive
  • Xalapa Station - 17 min drive

Restaurants

  • ‪Tom Mix - ‬4 min walk
  • ‪El Asador - ‬5 min walk
  • ‪La Toscana - ‬7 min walk
  • ‪Restaurante Kondeza - ‬3 min walk
  • ‪Mr. Pulpo - ‬2 min walk

About this property

Gran Hotel Xalapa

Gran Hotel Xalapa is a great choice for a stay in Xalapa. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mocafetos, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 200 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Mocafetos - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Galeria - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 185.00 for adults and MXN 110.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Gran Hotel Xalapa
Gran Xalapa

Frequently asked questions

Does Gran Hotel Xalapa offer free cancellation for a full refund?

Yes, Gran Hotel Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gran Hotel Xalapa?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 8 PM.

Are pets allowed at Gran Hotel Xalapa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Gran Hotel Xalapa?

Yes, there's free self parking.

What are the check-in and check-out times at Gran Hotel Xalapa?

You can check in starting at 3 PM. Check-out time is 1 PM. Contactless check-out is available.

Is there an onsite casino at Gran Hotel Xalapa?

No, this hotel doesn't have a casino, but Big Bola Casino (8-min drive) is nearby.

What is there to do at Gran Hotel Xalapa and nearby?

Gran Hotel Xalapa has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Gran Hotel Xalapa?

Yes, Mocafetos offers international cuisine.

Does Gran Hotel Xalapa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Gran Hotel Xalapa like?

Gran Hotel Xalapa is a short 1-minute walk from Los Tecajetes Park and 11 minutes' walk from State Theatre.

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Gran Hotel Xalapa Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

yes i like it
Gaby, 2-night trip

4/10 Fair

Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.
Carlos, 7-night trip

4/10 Fair

Mala experiencia
Pues la atencion buena de la recepcionistas , pero las habitaciones terrible, huelen a humedad y las sabanas olian feo como si nonlas hubiesen cambiado
FRANCISCO JAVIER, 1-night trip

8/10 Very good

Carlos, 1-night trip

10/10 Exceptional

Sergio Juan, 1-night trip

10/10 Exceptional

Esteban, 1-night trip

8/10 Very good

Enrique Manuel, 2-night trip

8/10 Very good

Carlos Alberto, 1-night trip

10/10 Exceptional

No tenía toalla en lavabo. No tenía tapete de salida de regadera. No tiene enchufe para computadora
ANTONIO, 1-night trip

2/10 Poor

No
Efren, 3-night trip

2/10 Poor

Esta muy descuidada
Carlos, 1-night trip

10/10 Exceptional

David, 2-night trip

10/10 Exceptional

Nada
Efren, 3-night trip

6/10 Good

La queja que puedo hacer es el pésimo servicio de INTERNET en casi todo el hotel, a excepción de algunos espacios al rededor de la alberca
Daniel, 3-night trip

10/10 Exceptional

Daniel, 2-night trip

4/10 Fair

El hotel es incómodo, el acceso a los cuartos complicado, están renovando y hay trabajos de construcción por todas partes. Falta limpieza. El estacionamiento es pequeño en relación con el número de cuartos.
Claudia, 1-night trip

4/10 Fair

El servicio de restaurante muy malo
SIRCE EDITH, 4-night trip

10/10 Exceptional

Excelente
Daniel, 2-night trip

10/10 Exceptional

Por estar en remodelacion mucho polvo. Una ves superada la remodelacion va estar agradable. Volveremos
Jose alfredo, 2-night trip

10/10 Exceptional

Jose Manuel, 1-night trip

8/10 Very good

Tienen que invertir en el hotel
Ricardo, 1-night trip

10/10 Exceptional

Esta en remodelacion, bien porque eso nos beneficia a los usuarios
Diana Luz Ixchel, 5-night trip

8/10 Very good

sin dudar volvería
Muy fácil el check in y el check out, en general el servicio fue bueno
Fani, 2-night trip

8/10 Very good

Bernardine, 1-night trip

6/10 Good

El internet falla mucho del hotel a tal punto que no sirve
Francisco, 1-night trip