We booked a suite, to find it was 1 small hallway with a sofa and desk, leading to a bathroom, but then 4 steps up to a bedroom! Which is not ideal when you're 70 something!! Surely 4 steps between one area and another of the same suite should merit a warning that this could be the case! But there was nothing else available and reception gave the impression of not caring about it at all! Not impressed, and wouldn't even consider staying there again!