8/10 Very Good
Nov 9, 2024
The location was very convenient, and in a truly beautiful spot.
The convent is a clean and beautiful place. The view from my room to the courtyard was very pretty, and the breakfast was good. The last day, two ladies even brought my breakfast to my room without me even asking- I thought that a very thoughtful gesture.
The staff were all lovely, with only one exception- the manager, who I believe, owns the place. I am disabled, and overheard her making a joke about me and disabled people to her staff,which, in addition to being completely non professional,put a real damper on the entire stay.
I asked to meet with her for a few minutes ( I was going to dicuss this)and she agreed .
She never showed.I waited 2 hours.
Other than the discriminitory behavior of the manager, the stay was very nearly
perfect.
Verified traveler
3-night trip
Verified Hotels.com guest review