B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000
What's nearby
Kuantan City Mall - 2 min walk
East Coast Mall - 4 min walk
Darul Makmur Stadium - 14 min walk
Masjid Negeri - 18 min walk
Teluk Cempedak Beach - 6 min drive
Getting around
Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive
Restaurants
Nippon Sushi - 4 min walk
Kemaman Kopitiam - 4 min walk
Mee Yumee.Yumee - 2 min walk
Restoran Ayam Penyet - 1 min walk
喜阁 - 3 min walk
About this property
Rocana Hotel
When visiting Kuantan, Rocana Hotel is a great choice to consider. Free perks include WiFi and self parking.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
87 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 20 for adults and MYR 12 for children
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Also known as
Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan
Rocana
Rocana Hotel Hotel
Rocana Hotel Kuantan
Rocana Hotel Hotel Kuantan
Frequently asked questions
Does Rocana Hotel offer free cancellation for a full refund?
Yes, Rocana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rocana Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Rocana Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Rocana Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Rocana Hotel?
Yes, there's an onsite restaurant.
What's the area around Rocana Hotel like?
Rocana Hotel is in the heart of Kuantan, a short 2-minute walk from Kuantan City Mall and 4 minutes' walk from East Coast Mall.
Rocana Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Sep 22, 2024
Staffs are friendly and helpful.. room is spacious and importantly toilet is clean.. location is near to mall and it’s walking distant..
Muhd Sazle
Muhd Sazle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
Verified traveler
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2024
Andrew
Andrew, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2023
Lo Zheng
Lo Zheng, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 16, 2023
Overall okay, just the WiFi signal is weak and the speed is slow.
Sai Hoh
Sai Hoh, 2-night business trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2023
Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Peng Keong
Peng Keong, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2023
Sue Ling
Sue Ling, 2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 14, 2023
Geok Moi
Geok Moi, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2022
Maznah
Maznah, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 9, 2022
The room is clean and quiet. This location is very convenient as well!
Eng Hock
Eng Hock, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 5, 2022
Zulkafli
Zulkafli, 2-night trip
Verified Hotels.com guest review
6/10 Good
Mar 2, 2022
-
David
David, 2-night business trip
Verified Expedia guest review
8/10 Very Good
Feb 1, 2022
Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Hafiz Mursyidi Bin
Hafiz Mursyidi Bin, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 5, 2022
Leong Sze
Leong Sze, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 24, 2021
Chok
Chok, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2021
Had
Tuan nurul sabiqah
Tuan nurul sabiqah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2021
Needed short getaway. Selected this hotel due to reasonable price and walking distance to malls. Indeed no regret. Clean room. Comfy bed. Nice breakfast.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2021
I stayed for Two Nights. The first night at Even numbers room n the view is an adjecent building. The odd numbers room with better city view.
Avoid also connecting room as u can hear very clear ur neighbours whisper.
Zulqarnain
Zulqarnain, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 30, 2021
Best Hotel near EC Mall & Kuantan City Mall
Excellence services by Rocana Hotel staff
Zaidin
Zaidin, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 28, 2021
This hotel very comfortable to stay for short period and business matter. The room was clean, nice, neat and tidy. Will stay here if come to kuantan again.
Verified traveler
1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jan 1, 2021
Great Value, Excellent Hotel
Excellent hotel for the 3 star rating. Room was clean although 1 corner in the room was a bit dusty.
Breakfast buffet was included with our room package. The spread was typical Malaysian food along with some continental breakfast items including egg dishes. Overall taste is good, though everything seems to be a bit too sweet for my palate.
Ample parking was available around the hotel. It is a mix of public parking lot and hotel basement parking. Basement parking entry was badly constructed. The downward ramp was too steep to be coupled with the bump at the entry. My MPV that was a bit laden with luggage and passengers gets it's underbody scraped each time we drive into the basement parking.
Siti Nor Suzana
Siti Nor Suzana, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2020
Well maintained room except for the air condition unit which froze and ice droplets falling down.