In the heart of Douglas, The Empress Hotel offers a warm welcome with a breakfast buffet and beachfront dining. Enjoy dry cleaning services, unwind in the garden or explore nearby Palace Casino and Gaiety Theatre. With free WiFi, luggage storage, helpful staff have made previous guests feel at home.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Parking available
Bar
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
On the beach
Restaurant and bar/lounge
Room service
Business center
Meeting rooms
24-hour front desk
Garden
Front-desk safe
Snack bar/deli
Vending machine
Laundry service
Feel at home (6)
Private bathroom
Television
Garden
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
The current price is ₩158,033
₩158,033
₩165,934 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Executive Double or Twin Room, 1 Bedroom, Sea View
Executive Double or Twin Room, 1 Bedroom, Sea View
Highlights
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
28 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Deluxe Double or Twin Room, 1 Bedroom, Sea View
Deluxe Double or Twin Room, 1 Bedroom, Sea View
Highlights
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Electric kettle
Coffee/tea maker
20 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Panoramic Penthouse, Sea View
Panoramic Penthouse, Sea View
Highlights
Balcony
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
49 sq m
Sea view
Sleeps 2
1 Double Bed
View all photos for Executive Suite, 1 Bedroom, Sea View
Executive Suite, 1 Bedroom, Sea View
Highlights
Separate sitting area
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
35 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Classic Double or Twin Room
Classic Double or Twin Room
Highlights
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Classic Single Room, 1 Twin Bed
Classic Single Room, 1 Twin Bed
Highlights
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
12 sq m
Sleeps 1
1 Twin Bed
View all photos for Family Triple Room
Family Triple Room
Highlights
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
19 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Executive Double Room, Sea View
When visiting Douglas, The Empress Hotel is a great choice to consider. The piano bar is a great place to grab a drink, and guests looking for a bite to eat can check out The Brasserie Restaurant, which serves dinner and offers a beachfront location. Other highlights at this Victorian hotel include a snack bar/deli and a garden. Fellow travelers love the helpful staff and breakfast.
Languages
Bulgarian, English, Polish
At a glance
Hotel size
104 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free offsite parking within 164 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
On the beach
Beach nearby
Working away
Business center
Meeting rooms
Conference space (2497 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
40-inch LED TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
The Brasserie Restaurant - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
The Piano Bar - This beachfront piano bar serves lunch and dinner. Open daily.
Fees & policies
Children & extra beds
Cribs/infant beds are available for GBP 15.0 per night
Rollaway beds are available for GBP 15.0 per night
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Empress Hotel Douglas
Empress Douglas
The Empress Hotel Hotel
The Empress Hotel Douglas
The Empress Hotel Hotel Douglas
Frequently asked questions
Does The Empress Hotel offer free cancellation for a full refund?
Yes, The Empress Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Empress Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Empress Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The Empress Hotel?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
Is there an onsite casino at The Empress Hotel?
No, this hotel doesn't have a casino, but Palace Casino (5-min walk) is nearby.
What is there to do at The Empress Hotel and nearby?
The Empress Hotel has a garden.
Are there restaurants at or near The Empress Hotel?
Yes, The Brasserie Restaurant offers beachfront dining.
What's the area around The Empress Hotel like?
The Empress Hotel is on Douglas Beach, a short 5-minute walk from Palace Casino and 6 minutes' walk from Gaiety Theatre. The local area is walkable and popular for its beaches.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
The Empress Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 17, 2025
Very nice stay at the empress, nice improvements after the recent renovation.
Mark
Mark, 3-night trip
10/10 Exceptional
Dec 3, 2024
Great Spot
Great spot, very cool location on the seafront. Lovely staff, great breakfast and clean, well equipped rooms
Niamh
Niamh, 2-night trip
10/10 Exceptional
Nov 19, 2024
Very nice place. People are great
Gino
Gino, 2-night trip
6/10 Good
Nov 14, 2024
Hotel is okay.
The stay was okay. The staff was nice. The hotel is pretty clean, just the rooms are a bit simple.
Everitt
Everitt, 4-night trip
8/10 Very good
Nov 13, 2024
Clean and comfortable
I stay here when on the island for work as it’s a good location, good value and always clean. There’s also a comfortable bar and restaurant on site which I find great after a long day and breakfast is self serve and has good choice for a quick bite before heading out.
Lloyd
Lloyd, 2-night trip
10/10 Exceptional
Oct 10, 2024
Food and service was excellent especially Darinka
Sandra
Sandra, 3-night trip
8/10 Very good
Sep 6, 2024
Great location Spacious room. Ocean view Great stay
Greg
Greg, 2-night trip
10/10 Exceptional
Oct 6, 2024
Great time
All was excellent
Arthur
Arthur, 3-night trip
10/10 Exceptional
Nov 2, 2024
nice
Neil
Neil, 3-night trip
8/10 Very good
Oct 1, 2024
Well located on the promenade. Small room but clean. Good breakfast buffet. Friendly staff.
Colleen
Colleen, 2-night trip
8/10 Very good
Sep 23, 2024
We thoroughly enjoyed our stay, especially getting the chance to listen to an inCREDible piano player, named Phil, on two different nights.
Paula
Paula, 3-night trip
10/10 Exceptional
Jul 3, 2024
loved staying here so pleasant
room was lovely
food excellent
staff very good
Catherine
Catherine, 3-night trip
10/10 Exceptional
Aug 5, 2024
Very good and friendly staff
Jeff
Jeff, 6-night trip
8/10 Very good
Oct 26, 2024
The Promenade
DOUGLAS
DOUGLAS, 3-night trip
8/10 Very good
Nov 13, 2024
The room was huge and gorgeous. The bathroom was very nice. But if I'd known my "ocean view" was blocked by scaffolding, I would have booked elsewhere. The bar and the restaurant were excellent, but the breakfast was cold. And between the vent in the bathroom being noisy and the fact that I could hear the bar music all night long from my room, it wasn't particularly quiet. All in all it was a good stay.
kathleen
kathleen, 3-night trip
8/10 Very good
Aug 23, 2024
we stayed for 4 nights in Aug 2024. The hotel is older, but elegance and character. Comfy bed, nice o ean view from our room, good buffet style breakfast, nice lobby restaurant, fast check-in/out. Would stay here again.
Robert
Robert, 4-night trip
10/10 Exceptional
Apr 4, 2024
Brilliant staff and lovely stay!
Alexander
Alexander, 3-night trip
6/10 Good
Oct 28, 2024
No leisure facilities/ parking as described in the advert on Expedia
Megan
Megan, 2-night trip
10/10 Exceptional
Aug 27, 2024
Easy and safe parking for my motorbike. Great breakfast. Beach view although weather wasn’t good during my stay n
Ian
Ian, 3-night trip
10/10 Exceptional
Oct 18, 2024
Excellent. Only downside was the size of the lift. I think they could do with 2
michael john
michael john, 4-night trip
10/10 Exceptional
Sep 21, 2024
I was pleased with the room & the location of the hotel. The breakfasts are first class as are the bar snacks/meals.
I hadn’t expected my room to be serviced everyday so to return and find my bed made, towels folded ect was a bonus. Excellent experience all round. I am considering visiting the Island with my wife in the future and will definitely be booking my stay at the Empress.
Kevin
Kevin, 4-night trip
8/10 Very good
Aug 2, 2024
Quaint and pleasant. Staff very helpful. Food very good - bar snacks recommended both in quality and quantity.
David
David, 5-night trip
10/10 Exceptional
Sep 7, 2024
Great location, nice room, bar area clean and they put sky sports on for me!!
Definitely return
steve
steve, 3-night trip
10/10 Exceptional
Aug 4, 2024
The piano player was amazing. Made our evening fantastic. Lovely clean hotel look forward to going again. Would book without any hesitation.
Gareth
Gareth, 1-night trip
10/10 Exceptional
Jul 11, 2024
Very comfortable for a short trip. Staff were very helpful. Good transport links and great location.