OYO 89948 Hotel Masai Utama

2.0 star property
Hotel in Pasir Gudang

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO 89948 Hotel Masai Utama

Lobby sitting area
Reception
Standard Double Room | Free WiFi, bed sheets
Exterior
Lobby

Reviews

6.4 out of 10

Good

Popular amenities

  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • Room service
  • Air conditioning
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self parking
  • Free toiletries

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Rainfall showerhead
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Rainfall showerhead
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Family Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Rainfall showerhead
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Rainfall showerhead
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Rainfall showerhead
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Rainfall showerhead
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
103-105, Jalan Masai Utama 1, Taman Masai Utama, Pasir Gudang, Johor Bahru, 81750

What's nearby

  • Regency Specialist Hospital - 4 min drive
  • AEON Tebrau City - 13 min drive
  • KSL City Mall - 16 min drive
  • Johor Bahru City Square - 17 min drive
  • Singapore Zoo - 27 min drive

Getting around

  • Senai International Airport (JHB) - 32 min drive
  • Seletar Airport (XSP) - 45 min drive
  • Singapore Changi Airport (SIN) - 45 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 29.5 miles/47.4 km
  • JB Sentral - 24 min drive
  • Kempas Baru Station - 31 min drive

Restaurants

  • ‪Nasi Kak Wok Pasir Gudang Original - ‬19 min walk
  • ‪Restoran arrashid masai - ‬14 min walk
  • ‪Nasi Padang Masarah - ‬11 min walk
  • ‪Sweet Hut - ‬2 min drive
  • ‪Warong Zarahman - ‬15 min walk

About this property

OYO 89948 Hotel Masai Utama

At OYO 89948 Hotel Masai Utama, you'll be within a 15-minute drive of AEON Tebrau City. Free perks include WiFi and self parking.

Languages

English, Malay

At a glance

Hotel size

  • 94 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 11:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • Multilingual staff

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Masai Utama Pasir Gudang
Hotel Masai Utama
Masai Utama Pasir Gudang
Hotel Masai Utama
Oyo 89948 Masai Utama
OYO 89948 Hotel Masai Utama Hotel
OYO 89948 Hotel Masai Utama Pasir Gudang
OYO 89948 Hotel Masai Utama Hotel Pasir Gudang

Frequently asked questions

Does OYO 89948 Hotel Masai Utama offer free cancellation for a full refund?
Yes, OYO 89948 Hotel Masai Utama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at OYO 89948 Hotel Masai Utama?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at OYO 89948 Hotel Masai Utama?
Yes, there's free self parking.
What are the check-in and check-out times at OYO 89948 Hotel Masai Utama?
Check-in start time: 2 PM; Check-in end time: 11:00 PM. Check-out time is noon.

OYO 89948 Hotel Masai Utama Reviews

Reviews

6.4

Good

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Good stay
Very convenient for reaching out to major attractions
Kee, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Mohd syariffudin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

The hotel is very old and poorly maintained. It's very noisy from 10pm to 4am as its just next to a pub.
Luh Yong, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Please put tag DnD or housekeeping cleaning Atleast guest can request... Most probably have package breakfast including because the range room not satisfied that guest stay... Please put some more channel example njoi guest not boring at room... Thanks
2-night family trip
Verified Expedia guest review

8/10 Very Good

Ok for budget hotel
Mohd Hafiz, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

The security personnel is friendly
Naza, 1-night trip
Verified Expedia guest review

8/10 Very Good

It is good and amazing.
Verified Hotels.com guest review

10/10 Exceptional

Berbaloi
Verified Hotels.com guest review

6/10 Good

Please remember to bring your remote control down to the reception when checking out, i got asked to go back to the room twice because i left the remote control in the room and my key card could not be scanned twice.
2-night trip
Verified Expedia guest review

6/10 Good

Value for Money
Everything are okay and nice to stay. BUT on our second night we had a supernatural experience. It start from 11.30pm. There is a huge sound like pipe then someone turn the pipe on. This happened repeatedly and so many times until we can't sleep. Luckily the children sleep sound like a baby. Later on around 2.30am after we try harder to close our eyes, suddenly we heard someone try to enter our room and afterwards it continue with someone find food on our table near the tv. My husband woke up and look at to the door and the table but no one there. Then we try to sleep but still can't!. The same sound people looking something on the table was heard again. My husband woke up and he checked it but still nothing. Then we heard at the top of our room there is sound like a cracky door "krrkk..krrkk...three times. Can you imagine that there is a door up of our room but actually there is no room above us. We stay at the last floor at the top of the hotel. Scary right! The next day I told this to the receptionist but she just said it might be the pipe. But how come the pipe is silent when morning came. No SOUND at all!!.. She just silent. I'm not give a bad reputation to this hotel. The hotel is truly good, nice and clean. I love the hotel. Maybe its my luck to have such experience like this. Frankly we are enjoy stayed here because it is near with the shop and laundry and the big is big.
Nazack, 2-night trip
Verified Expedia guest review

4/10 Fair

Upgrade your hotel's wifi
Wifi signal was very bad. Can't connect to the internet at all.
Verified Hotels.com guest review

4/10 Fair

Just ok for sleep
Karaoke sound next door too loud. Facilities just ok, nothing to be proud of. Cockroach and bugs in room. No satellite TV. Car parking is not hotel's private parking space. WiFi works great even in room. No breakfast provided.
Verified Expedia guest review

6/10 Good

Convenient and Comfortable
Comfortable
Verified Hotels.com guest review

8/10 Very Good

Good budget hotel
Far away form JB
Verified Hotels.com guest review

8/10 Very Good

Good hotel for business purpose.
So for good, but out room has no view due to the window has no lock and too high above, difficult to view outside. The walkway are scary and dark due to wall colour and carpet are dark colour. Better change the colour to brighter colour, also need painting picture for better environment.
Verified Expedia guest review

6/10 Good

Room Quality
Ants found inside room and incursion of cigarette smokes into room.
Verified Expedia guest review

4/10 Fair

room bathroom never cleaned
The bathroom was so untidy,receptionist not so friendly requested for extra money just for extra half an hour
Verified Expedia guest review

6/10 Good

Relax
Just a one night stay ... is good :)
Verified Hotels.com guest review

6/10 Good

Kawasan hotel yang selesa
Rozaida, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

selesa tetapi kawasan persekitaran kurang menarik
Verified Hotels.com guest review

8/10 Very Good

Tempat bersih dan selesa.
Verified Hotels.com guest review