103-105, Jalan Masai Utama 1, Taman Masai Utama, Pasir Gudang, Johor Bahru, 81750
What's nearby
Regency Specialist Hospital - 4 min drive
AEON Tebrau City - 13 min drive
KSL City Mall - 16 min drive
Johor Bahru City Square - 17 min drive
Singapore Zoo - 27 min drive
Getting around
Senai International Airport (JHB) - 32 min drive
Seletar Airport (XSP) - 45 min drive
Singapore Changi Airport (SIN) - 45 min drive
Batam Batu Besar (BTH-Hang Nadim) - 29.5 miles/47.4 km
JB Sentral - 24 min drive
Kempas Baru Station - 31 min drive
Restaurants
Nasi Kak Wok Pasir Gudang Original - 19 min walk
Restoran arrashid masai - 14 min walk
Nasi Padang Masarah - 11 min walk
Sweet Hut - 2 min drive
Warong Zarahman - 15 min walk
About this property
OYO 89948 Hotel Masai Utama
At OYO 89948 Hotel Masai Utama, you'll be within a 15-minute drive of AEON Tebrau City. Free perks include WiFi and self parking.
Languages
English, Malay
At a glance
Hotel size
94 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Property amenities
Food and drink
Room service (limited hours)
Traveling with children
Children stay free (see details)
Services
Multilingual staff
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Masai Utama Pasir Gudang
Hotel Masai Utama
Masai Utama Pasir Gudang
Hotel Masai Utama
Oyo 89948 Masai Utama
OYO 89948 Hotel Masai Utama Hotel
OYO 89948 Hotel Masai Utama Pasir Gudang
OYO 89948 Hotel Masai Utama Hotel Pasir Gudang
Frequently asked questions
Does OYO 89948 Hotel Masai Utama offer free cancellation for a full refund?
Yes, OYO 89948 Hotel Masai Utama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at OYO 89948 Hotel Masai Utama?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at OYO 89948 Hotel Masai Utama?
Yes, there's free self parking.
What are the check-in and check-out times at OYO 89948 Hotel Masai Utama?
Check-in start time: 2 PM; Check-in end time: 11:00 PM. Check-out time is noon.
OYO 89948 Hotel Masai Utama Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
6.8/10
Staff & service
6.0/10
Amenities
6.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
Nov 30, 2021
Good stay
Very convenient for reaching out to major attractions
Kee
Kee, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2020
Mohd syariffudin
Mohd syariffudin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 23, 2020
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
Oct 25, 2019
The hotel is very old and poorly maintained. It's very noisy from 10pm to 4am as its just next to a pub.
Luh Yong
Luh Yong, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Mar 12, 2019
Please put tag DnD or housekeeping cleaning
Atleast guest can request... Most probably have package breakfast including because the range room not satisfied that guest stay... Please put some more channel example njoi guest not boring at room... Thanks
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 23, 2019
Ok for budget hotel
Mohd Hafiz
Mohd Hafiz, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 29, 2018
The security personnel is friendly
Naza
Naza, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 14, 2018
It is good and amazing.
Tuan Md
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2018
Berbaloi
Fadhlur
Verified Hotels.com guest review
6/10 Good
Dec 29, 2017
Please remember to bring your remote control down to the reception when checking out, i got asked to go back to the room twice because i left the remote control in the room and my key card could not be scanned twice.
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Dec 27, 2017
Value for Money
Everything are okay and nice to stay. BUT on our second night we had a supernatural experience. It start from 11.30pm. There is a huge sound like pipe then someone turn the pipe on. This happened repeatedly and so many times until we can't sleep. Luckily the children sleep sound like a baby. Later on around 2.30am after we try harder to close our eyes, suddenly we heard someone try to enter our room and afterwards it continue with someone find food on our table near the tv. My husband woke up and look at to the door and the table but no one there. Then we try to sleep but still can't!. The same sound people looking something on the table was heard again. My husband woke up and he checked it but still nothing. Then we heard at the top of our room there is sound like a cracky door "krrkk..krrkk...three times. Can you imagine that there is a door up of our room but actually there is no room above us. We stay at the last floor at the top of the hotel. Scary right! The next day I told this to the receptionist but she just said it might be the pipe. But how come the pipe is silent when morning came. No SOUND at all!!.. She just silent. I'm not give a bad reputation to this hotel. The hotel is truly good, nice and clean. I love the hotel. Maybe its my luck to have such experience like this. Frankly we are enjoy stayed here because it is near with the shop and laundry and the big is big.
Nazack
Nazack, 2-night trip
Verified Expedia guest review
4/10 Fair
May 2, 2017
Upgrade your hotel's wifi
Wifi signal was very bad. Can't connect to the internet at all.
Tiffany
Verified Hotels.com guest review
4/10 Fair
Apr 2, 2017
Just ok for sleep
Karaoke sound next door too loud. Facilities just ok, nothing to be proud of. Cockroach and bugs in room. No satellite TV. Car parking is not hotel's private parking space. WiFi works great even in room. No breakfast provided.
Zulkhaimi
Verified Expedia guest review
6/10 Good
Feb 10, 2017
Convenient and Comfortable
Comfortable
Chong
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2016
Good budget hotel
Far away form JB
Wan Muhamad
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2016
Good hotel for business purpose.
So for good, but out room has no view due to the window has no lock and too high above, difficult to view outside.
The walkway are scary and dark due to wall colour and carpet are dark colour. Better change the colour to brighter colour, also need painting picture for better environment.
Nazaimi
Verified Expedia guest review
6/10 Good
Oct 19, 2016
Room Quality
Ants found inside room and incursion of cigarette smokes into room.
Verified traveler
Verified Expedia guest review
4/10 Fair
Sep 7, 2016
room bathroom never cleaned
The bathroom was so untidy,receptionist not so friendly
requested for extra money just for extra half an hour