The hotel is very new and facilities are beautiful and functional; pool is gorgeous. Rooms are particularly comfortable with excellent amenities. However, staff, despite being friendly, are very poorly trained. We were 3 people and check-in took almost 40 minutes at 1am, with two staff handling it. Very low levels of English spoken so lots of confusion when ordering services. Incredibly loud music played in bar and pool area until past 10pm during the weekend, making it impossible to even watch TV on the 16th floor. Breakfast had plenty of local options but few international/western options. Finally, the hotel is situated in a large reclaimed area, surrounded by construction sites, so views, even when facing the sea, aren't beautiful. It's isolated from the main city centre but a new mall is opening next door. Overall a very comfortable hotel with great promise once the surrounding area is developed and serious management and staff training are put in place.