Near Cacique Shopping Mall and San Pio Park, Hotel Palonegro offers a warm welcome with laundry facilities and free full breakfast. Connect to WiFi, enjoy the convenience of a 24-hour front desk. Guests have appreciated the hotel’s proximity to Bucaramanga Modern Art Museum.
Hotel Palonegro is a great choice for a stay in Bucaramanga. Free perks include WiFi and full breakfast daily between 7 AM and 9 AM.
Languages
Spanish
At a glance
Hotel size
18 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: 1:00 PM
Minimum check-in age: 18
Check-out time is 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets stay free (dogs only, 1 total, up to 13 lbs per pet)
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking within 66 ft (COP 14000 per night)
Property amenities
Food and drink
Free full breakfast each morning 7 AM–9 AM
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Facilities
Built in 2009
Traditional architecture
Accessibility
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
30-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Renovations and closures
This property is closed from June 12 2024 to June 11 2026 (dates subject to change).
The following facilities will be closed during July, August, September, October, November, and December:
Laundry facilities
Parking area
This property will be closed from June 12 2024 to June 11 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Children & extra beds
Rollaway beds are available for COP 30000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking is available nearby and costs COP 14000 per night (66 ft away)
Parking height restrictions apply
Policies
This property does not have elevators.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Palonegro bucaramanga
Palonegro bucaramanga
Palonegro
Hotel Palonegro Hotel
Hotel Palonegro Bucaramanga
Hotel Palonegro Hotel Bucaramanga
Frequently asked questions
Is Hotel Palonegro currently open?
This property is closed from June 12 2024 to June 11 2026 (dates subject to change).
Does Hotel Palonegro offer free cancellation for a full refund?
Yes, Hotel Palonegro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palonegro?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 13 lbs per pet.
Is parking offered on site at Hotel Palonegro?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Palonegro?
Check-in start time: 11:00 AM; Check-in end time: 1:00 PM. Check-out time is 2:00 PM.
What is there to do at Hotel Palonegro and nearby?
Recommended spots to visit include San Pio Park (6-min walk) and Bucaramanga Modern Art Museum (0.8 mi), along with Cacique Shopping Mall (1.1 mi) and La Casa del Libro Total (1.5 mi).
What's the area around Hotel Palonegro like?
Hotel Palonegro is a short 5-minute walk from Cabecera Shopping Mall and 6 minutes' walk from San Pio Park.
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Hotel Palonegro Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
9.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Apr 17, 2022
Laura
Laura, 3-night trip
6/10 Good
Dec 18, 2021
Sorprendido con el estado del hotel
Ya había estado en varias ocasiones y todo muy bien
Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño
Las sábanas viejas y sucias
Generalmente no comentó esto
Pero era un buen sitio no entiendo qué pasó
ANDRES RODRIGO
ANDRES RODRIGO, 3-night trip
2/10 Poor
Apr 2, 2021
No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado.
Robert
Robert, 2-night trip
8/10 Very good
Dec 28, 2020
Ignacio
Ignacio, 1-night trip
10/10 Exceptional
Oct 13, 2020
Excelente
Gerardo
Gerardo, 2-night trip
10/10 Exceptional
Oct 11, 2020
Verified traveler
2-night trip
10/10 Exceptional
Oct 3, 2020
Jahir
Jahir, 3-night trip
10/10 Exceptional
Oct 1, 2020
Alexander
Alexander, 2-night trip
10/10 Exceptional
Aug 7, 2020
I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Mar 10, 2020
Andrea Isabel
Andrea Isabel, 1-night trip
10/10 Exceptional
Feb 26, 2020
Very good, and well location for shopping and banking
Verified traveler
12-night trip
4/10 Fair
Feb 24, 2020
Yurley karine
Yurley karine, 3-night trip
10/10 Exceptional
Feb 4, 2020
Agradable lugar.
Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota.
Piedad
Piedad, 1-night trip
8/10 Very good
Dec 30, 2019
Estadía muy normal
Edilberto
Edilberto, 1-night trip
4/10 Fair
Dec 9, 2019
Hotel has parking just for one car, credit card machines doesn't work
Alejo Adrian
Alejo Adrian, 1-night trip
10/10 Exceptional
Nov 19, 2019
Great location, clean, comfortable, and great staff. Great value.
Dan
Dan, 1-night trip
10/10 Exceptional
Oct 18, 2019
Todo muy bien.
Oscar
Oscar, 1-night trip
8/10 Very good
Oct 15, 2019
Agradable, cómodo y bien ubicado
Muy buen servicio por parte de los trabajadores del hotel, fueron muy amables. Buen desayuno y excelente ubicación en Cabecera. Por mejorar los servicios del baño.
JAIRO
JAIRO, 3-night trip
8/10 Very good
Oct 10, 2019
Lo recomiendo
Fue excelente. Vine por una noche.
Super cómodo.
Pricila Edith
Pricila Edith, 1-night trip
6/10 Good
Sep 23, 2019
Verified traveler
2-night trip
6/10 Good
Jul 28, 2019
El hotel se encuentra ubicado en un lugar central. Las duchas no servían. Dentro de los servicios que ofrecían indicaban que tenía ducha d hidromasaje, pero no es verdad. El agua caliente a veces no funcionaba.
Silvia
Silvia, 1-night trip
8/10 Very good
Mar 12, 2019
Jorge David
Jorge David, 8-night trip
10/10 Exceptional
Feb 13, 2019
Todo excelente servicio y calidad alimentos bien atención
César
César, 1-night trip
10/10 Exceptional
Dec 7, 2018
Agradable estadía, personal muy amable.
Muy buena estadía, el personal muy amable. Si recomendaría el lugar. Buena relación calidad-precio.
María
María, 7-night trip
4/10 Fair
Oct 1, 2018
Si vas en carro, ni lo pienses
El aseo de la cama deja mucho que desear, el hotel tiene una excelente ubicación sin embargo no tiene parqueadero y si lo ofrecen gratis en la publicación cuando en verdad es un parqueadero público el cual es abierto y toda la gente camina por ahí sin seguridad, nuestro carro fue lamentablemente rallado en este lugar, al igual que el hotel cubre el valor del parqueo hasta temprano en la mañana asique si quieres descansar te toca pagar las horas extras por parqueo lo cual es alrededor de de 3500 la hora y si te pasas 10 minutos te cobran la hora completa, al final al venir a Bucaramanga 2 veces al mes este hotel no va a estar en mis 5 primeras opciones de hospedaje.