Comfotel PRPL is the perfect retreat for those seeking convenience and comfort. Stay connected with in-room WiFi, store your luggage safely, and appreciate the helpful staff praised by previous guests.
Westfield London Shopping Centre - 12 min walk - 1.0 km
Kensington High Street - 16 min walk - 1.4 km
Olympia Conference and Exhibition Centre - 17 min walk - 1.5 km
Hyde Park - 7 min drive - 4.8 km
Getting around
Heathrow Airport (LHR) - 32 min drive
Luton Airport (LTN) - 59 min drive
London City Airport (LCY) - 69 min drive
Stansted Airport (STN) - 84 min drive
Gatwick Airport (LGW) - 87 min drive
London (SEN-Southend) - 104 min drive
Shepherd's Bush Station - 8 min walk
Kensington (Olympia) Station - 14 min walk
Kensington (Olympia) Underground Station - 15 min walk
Shepherd's Bush Underground Station - 7 min walk
Goldhawk Road Underground Station - 7 min walk
Shepherd's Bush Market Underground Station - 8 min walk
Restaurants
Subway Shepherds Bush - 6 min walk
BrewDog Shepherd's Bush - 4 min walk
Urban Baristas - 6 min walk
The Sindercombe Social - 4 min walk
Kave Cafe - 4 min walk
About this property
Comfotel PRPL
At Comfotel PRPL, you'll be just a 5-minute drive from Kensington High Street and Westfield London Shopping Centre. Also, Olympia Conference and Exhibition Centre and Thames River are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Shepherd's Bush Underground Station is 7 minutes and Goldhawk Road Underground Station is 7 minutes.
Languages
English
At a glance
Hotel size
19 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Services
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London
Frequently asked questions
Does Comfotel PRPL offer free cancellation for a full refund?
Yes, Comfotel PRPL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfotel PRPL?
Sorry, pets aren't allowed.
Is parking offered on site at Comfotel PRPL?
Sorry, there's no onsite parking at Comfotel PRPL.
What are the check-in and check-out times at Comfotel PRPL?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What's the area around Comfotel PRPL like?
Comfotel PRPL is a short 7-minute walk from Shepherd's Bush Underground Station and 16 minutes' walk from Kensington High Street. Travelers say this hotel is in a good location.
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Comfotel PRPL Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
6.6/10
Staff & service
6.2/10
Amenities
5.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 20, 2024
Great comfortable room close to tube and shopping
Nice hotel, close to underground and Westfield shopping centre, plenty of eateries, room has fridge so can pick up bits in local Lidl/Sainsbury's
David
David, 1-night trip
10/10 Exceptional
Dec 16, 2024
The hotel manager was very helpful and friendly and the room itself was recently renovated and very good compared to the standard of most other hotels in London. I highly recommend this hotel and will stay here next time I'm in London.
Matthew
Matthew, 2-night trip
10/10 Exceptional
Mar 9, 2025
Clean, a little noisy comfortable stay!
The reception was in a separate building which wasn’t clearly signed. The room itself was very clean and well presented but need a lick of paint here and there. The shower has nowhere to put anything and no bath mat, anti slip protection or grab handle. There is a fridge which was handy. The traffic is very noisy so you won’t get a good sleep if you’re a light sleeper. Sainsbury’s is directly opposite and very handy for cafes and close to Goldhawk and shepards bush stations.
Elizabeth
Elizabeth, 2-night trip
8/10 Very good
Dec 24, 2024
Overall is good. Recommended.
Good location. Good balance of what you are paying. Some of the facilities are old and damage, need to repair.
Jo
Jo, 1-night trip
10/10 Exceptional
Sep 2, 2024
Fantastic stay here after four night room cleaned daily local to all amenaties
Lauren
Lauren, 4-night trip
10/10 Exceptional
Oct 25, 2024
Clean and comfortable, a good solution for budget travel. Nice neighborhood, convenient to transport and shopping. Staff was friendly and helpful.
Tara
Tara, 4-night trip
8/10 Very good
Sep 23, 2024
Nice clean hotel, close to Empire and nearby shopping centres and tube stations
David
David, 1-night trip
2/10 Poor
Mar 30, 2025
When we arrived at the hotel we had to cross the street and book in in another building. The hall ways were very cramped and would not be easily accessible for anyone with a suitcase. Our room was in the basement of the building. It was a very small twin room. There was damp in the room and bath room. It did not feel clean and you could visibly see dirty, dust and grime throughout the room and property. The shower still had hair from the previous guest in it and the doors didn’t close resulting in a very wet floor. The walls to the rooms were so thin you could hear everything from other rooms. The door to our room didn’t shut easily meaning we had to slam it shut, it wouldn’t close on its own. There were weird stains on the curtains and black marks on the bedding. The glass in the bathroom hadn’t been cleaned. Overall just felt very disgusting.
Rachel
Rachel, 2-night trip
10/10 Exceptional
Oct 18, 2024
Very easy to find. The room was clean and in a quite area.
Maria
Maria, 4-night trip
8/10 Very good
Sep 23, 2024
Good value for quality
Peter
Peter, 2-night trip
8/10 Very good
Oct 31, 2024
Clean and comfortable
Nice find, clean and comfortable.
Floor above was creaky so could hear the guest walking around. But little wrong with this place.
Nicholas
Nicholas, 2-night trip
8/10 Very good
Apr 18, 2024
great location with markets, places to eat and transport close by
Rayssa
Rayssa, 1-night trip
4/10 Fair
Dec 24, 2024
terribble mold smell in the room when checking-in, mold in bathroom (possibly due to the broken fan in the bathroom...)
Lukas
Lukas, 3-night trip
10/10 Exceptional
Oct 22, 2024
It was all good for the orice
Quincy
Quincy, 3-night trip
6/10 Good
Jan 2, 2025
This property DOES NOT have elevators and it has around 5 floors. A lot of work to go up the stairs with luggage. Cleanliness is not good at all. All the person does is bring you towels and straighten the sheets. You can see old stains on the walls and around the bed frames. The staff of really nice but if you are looking for a hotel where you feel clean then this is not it.
Daniel
Daniel, 7-night trip
8/10 Very good
Apr 27, 2024
Good value, clean and tidy accommodation with excellent transport links
Glen
Glen, 2-night trip
8/10 Very good
Aug 14, 2024
Sufficient hotel, has everything it says it offers (except WiFi, but maybe that's because we had a room on the top floor?), staff were helpful
Dirk
Dirk, 4-night trip
10/10 Exceptional
Sep 7, 2024
We really enjoyed staying at this property. It was clean and tidy, all staff were really pleasant, they added new towels and emptied the bin the day after our arrival. I’m sure they would have made the beds if I hadn’t already. It was easy access to the tube and shopping, which is an absolute plus.
We would definitely stay there again.
Michelle
Michelle, 2-night trip
2/10 Poor
Dec 30, 2024
SEMEN ON THE WALL! THIS PLACE IS DISGUSTING AND A HEALTH HAZARD. There was blood on the floor an semen on the walls. This place has never been cleaned and after being promised a refund I have been told I have no right to a refund: we didn’t even stay in the room; we left after 30 mins and had to go spend 600 pounds on a new hotel on Christmas Eve
I have photos to prove everything
Dean
Dean, 5-night trip
10/10 Exceptional
May 20, 2024
Great place to stay for the value! Located fairly close to rail stations that can take you anywhere in the city for cheap with the tap of your cc. Very accommodating and friendly staff here also which made check in nice and smooth.
Kristopher
Kristopher, 2-night trip
6/10 Good
Sep 20, 2024
Staff were nice and friendly, room was attended to daily but was areas of muck left and areas could do with repair or repainted
James
James, 3-night trip
6/10 Good
Nov 5, 2024
It was missleading with pictures of breakfast when there was no breakfast.
Verified traveler
4-night trip
6/10 Good
Oct 12, 2024
smiling and friendly staff.
the hotel and its equipment are old: the stairs creak, the doors slam, the neighbors in the room laugh, etc. the environment is also noisy...
Lara
Lara, 4-night trip
6/10 Good
Sep 29, 2024
Overall good experience
Perfectly fine hotel, for an extended weekend trip.
Walls are thin, so if you want to sleep in, I advice earplugs.
Room was cleaned daily.
Only bad thing I can think of is that the floors are all carpeted, which is pretty gross, in my opinion.
Verified traveler
3-night trip
6/10 Good
Oct 4, 2024
The hotel seems a little tired and needs sprucing up. I was only there for 1 night so it was ok. Would I stay there again ...no probably not.