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Maqan Hotel Almaty

4.0 star property
Medeu District hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maqan Hotel Almaty

Exterior
Standard Double Room | Minibar, in-room safe, desk, blackout drapes
Lobby
Mountain view
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Non-smoking
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
Radlova Str. 17, Almaty, 050010

What's nearby

  • Dostyk Plaza - 3 min drive - 2.6 km
  • Republic Square - 5 min drive - 4.3 km
  • Zenkov Cathedral - 5 min drive - 4.2 km
  • Almaty Opera House - 7 min drive - 5.2 km
  • Almaty Tower - 8 min drive - 4.8 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 28 min drive
  • Almaty Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kafe Terrenkur - ‬4 min drive
  • ‪Lobby Bar - ‬4 min drive
  • ‪Грузинский Двор - ‬20 min walk
  • ‪Fuller's Pub - ‬19 min walk
  • ‪The Noodles - ‬4 min drive

About this property

Maqan Hotel Almaty

At Maqan Hotel Almaty, you'll be within a 15-minute drive of Shymbulak Ski Resort. For a bite to eat, guests can check out Co Bar, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights.

Languages

English, Russian, Spanish

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: noon
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 9 buildings/towers
  • Built in 2016
  • Terrace
  • Library

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Co Bar - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 5000 per person
  • Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one way)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Maqan Hotel
Maqan Almaty
Maqan Hotel Almaty Hotel
Maqan Hotel Almaty Almaty
Maqan Hotel Almaty Hotel Almaty

Frequently asked questions

Does Maqan Hotel Almaty offer free cancellation for a full refund?
Yes, Maqan Hotel Almaty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maqan Hotel Almaty?
Sorry, pets aren't allowed.
Is parking offered on site at Maqan Hotel Almaty?
Yes, there's free self parking.
Is airport shuttle service offered by Maqan Hotel Almaty?
Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one way.
What are the check-in and check-out times at Maqan Hotel Almaty?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon.
Is there an onsite casino at Maqan Hotel Almaty?
No, this hotel doesn't have a casino, but Casino Zodiak (9-min drive) is nearby.
Are there restaurants at or near Maqan Hotel Almaty?
Yes, Co Bar offers local and international cuisine.
What's the area around Maqan Hotel Almaty like?
Maqan Hotel Almaty is in Medeu District, a short 20-minute walk from Kok Tobe Cable Car.

Maqan Hotel Almaty Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

The pictures on the hotel profile are very different from what it actually is. The shower in my room was broken and I have some hair on the bed & on the floor. Zero service and very limited food and drink options, which you can order only if a waiter comes to your room with a menu (you cannot even see a menu in advance, which is super inconvenient). I have no idea how this hotel got its 4 stars.
Ekaterina, 2-night business trip
Verified Orbitz guest review

8/10 Very Good

Chic Boutique Hotel with Great Service
When I arrived to check in, I was greeted by Danyial, the front desk clerk on duty. He was very helpful. The only thing that was inconvenient was that the hotel didn't have an ATM and nothing else nearby. Danyial helped me get a great driver for my ride to the airport. The design of the hotel was chic and sophisticated. The room and towels were new and clean. Breakfast was included and plentiful. It was located near to the airport. Overall, I had a wonderful experience with the friendly staff in the dining room, beautiful and clean room, modern and chic design and fantastic check in and check out. Just one suggestion, please add body lotion to the amenities. I have already recommended the hotel to my friends.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and clean!
Great Hotel! I was thoroughly impressed with the room and the attitude of the employees; however the entrance of the facility could be more attractive and inviting. Also, the location is good, but not conducive to walking to the various sites. That said, I would be willing to stay there again in the future.
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Modern hotel find in Almaty
Modern and clean. Staff are helpful and friendly. Nice restaurant.
Genaro II, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Oh, 2-night trip
Verified Expedia guest review

8/10 Very Good

Ahmed, 2-night trip
Verified Hotels.com guest review

6/10 Good

SANGHO, 1-night trip
Verified Expedia guest review

2/10 Poor

Berbat
Kulaklığım airpods u odada unuttum.oteli aradım dönüş bile yapmadılar. Çok kötü bir otel. Temizlik sıfır. Konuk kötü. Oda eski
Huseyin Cinar, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Daniyel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

Прекрасный вид из номера
Из номера прекрасный вид
Verified Hotels.com guest review

8/10 Very Good

Aina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Morden and new hotel
I thought the hotel is far from the city but it is not. However, you have to take taxi or uber to the city center which only costs you about 2 USD. It located near a big main road so easy to call uber. The hotel is new and big. Room is super good and cozy. The toilet is big and comfortable. We had two good nights there. The staff are helpful. They offer money exchange for us and helped to acquire about information of 5 days immigration policy. The hotel offers some people to put souvenirs to sell. My husband bought something there and staff is very nice to help.
Wendy, 1-night trip
Verified Expedia guest review