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Fairfield by Marriott Surabaya

4.0 star property
Surabaya hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield by Marriott Surabaya

Outdoor pool
Front of property - evening/night
Lobby lounge
Suite, 2 Bedrooms | In-room safe, desk, soundproofing, iron/ironing board
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Gym
  • Free parking
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Health club
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business center

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Cable/satellite TV service
  • Garden
  • Terrace
The price is ₩45,883
₩55,518 total
includes taxes & fees
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 Bedroom, Smoking, City View

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Rainfall showerhead
Hair dryer
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Hair dryer
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Shower/tub combination
Hair dryer
  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Doubletree By Hilton Surabaya

Pool
Airport transfer
Free parking
Internet access
9.4 out of 10, Exceptional, (73)
The price is ₩82,979
₩100,405 total
includes taxes & fees
Jan 3 - Jan 4, 2025
Doubletree By Hilton Surabaya
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About the neighborhood

Map
Jalan Mayjend Sungkono No. 178, Surabaya, 60225

What's nearby

  • Ciputra World Mall - 12 min walk
  • Surabaya Zoo - 2 min drive
  • Royal Plaza Surabaya - 7 min drive
  • Pakuwon Mall - 7 min drive
  • Tunjungan Plaza - 7 min drive

Getting around

  • Surabaya (SUB-Juanda) - 32 min drive
  • Tandes Station - 17 min drive
  • Surabaya Pasar Turi Station - 17 min drive
  • Surabaya Gubeng Station - 21 min drive

Restaurants

  • ‪Depot Mie Gang Djangkrik - ‬3 min walk
  • ‪First Love Patisserie - ‬4 min walk
  • ‪A Kiat Hok Kien Mie - ‬1 min walk
  • ‪Kava Restaurant - ‬1 min walk
  • ‪MAGAL Korean BBQ - ‬1 min walk

About this property

Fairfield by Marriott Surabaya

At Fairfield by Marriott Surabaya, you'll be within a 10-minute drive of Tunjungan Plaza. Guests can indulge in sports massages or aromatherapy, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a health club, and a fitness center.

Languages

English, Indonesian

At a glance

Hotel size

  • 270 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: noon
  • Minimum check-in age: 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (IDR 50000 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

Working away

  • 24-hour business center
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 130000 per person

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night

Parking

  • Valet parking costs IDR 50000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Fairfield Marriott Surabaya Hotel
Fairfield Marriott Surabaya
Fairfield by Marriott Surabaya Hotel
Fairfield by Marriott Surabaya Surabaya
Fairfield by Marriott Surabaya Hotel Surabaya

Frequently asked questions

Does Fairfield by Marriott Surabaya offer free cancellation for a full refund?
Yes, Fairfield by Marriott Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairfield by Marriott Surabaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Fairfield by Marriott Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at Fairfield by Marriott Surabaya?
Yes, there's free self parking.
What are the check-in and check-out times at Fairfield by Marriott Surabaya?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Fairfield by Marriott Surabaya and nearby?
Fairfield by Marriott Surabaya has an outdoor pool, a health club, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Fairfield by Marriott Surabaya?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Fairfield by Marriott Surabaya like?
Fairfield by Marriott Surabaya is a short 12-minute walk from Ciputra World Mall and 9 minutes' walk from Al-Akbar Mosque.

Fairfield by Marriott Surabaya Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Shahul Hameed, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

It was just better than average although could have been much better for their trademark.
Shahul Hameed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best service hotel
Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
Keng Heng, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Limited dining around the hotel
Kadiman, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Room is clean. Location convenient.
Chin Joo, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I liked everything that i faced in the hotel. It was a pleasant experience .
Oded, 1-night trip
Verified Expedia guest review

8/10 Very Good

Sandi, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was good,
jeremy albert, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Evander, 2-night trip
Verified Expedia guest review

8/10 Very Good

My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.
Tracey, 5-night trip
Verified Expedia guest review

2/10 Poor

Many moths were in the room. Flies were found at 2F lobby as well.
long ting, 1-night trip
Verified Expedia guest review

2/10 Poor

Many flys were found in my room. Cockroaches were observed near the refrigerator area. Some flys were also observed in 2F lobby on the table and the floor. The hygiene should be improved.
long ting, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good service and I am satisfied
Fransiscus, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

4/10 Fair

Not my cup of tea
The hotel so basic, dirty carpet/ old and lot dusk/ crumb behind the curtain. I didn't expect this as Fairfield manage by Marriott. I had few time in different city and all much better. And some distance from amenities.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Surabaya best value hotel
Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards
Kenny Wai Chong, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great stay but eat out
Great staff members, especially front desk. Housekeeping on 10th floor was perfect. Only issue was dinner at the restaurant. Family of 5 and one dish delivered with long waiting periods. Food was of very poor quality and taste. Family finished their meals before my roast chicken was delivered. The chicken was tough and undercooked, upsetting my stomach overnight. Next day, a customer on my floor returned his chicken untouched to the front desk complaining how hard the chicken was.
raymond, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Marriott??? BAD service.
Dirty room, bad service, its like 2 stars hotel. It doesnt show Marriott signature at all. Horrible breakfast, no social distancing at all!!
1-night family trip
Verified Hotels.com guest review

6/10 Good

Not great
Looks like this place/floors were closed for a while as there was a lot of mold on the ceilings and a bad smell.
Victoria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its very nice hotel, comfort and clean. Im very happy to stay at this hotel. Maybe next time, i want try again stay to this hotel
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Kurang
Banyak hal yang diluar expectasi saat mengunjungi hotel ini dengan logo marriot di dalamnya. Mulai dari masuk di pintu dimana satpam dan parkir tidak bs mengidentifikasi driver saya yang sudah menginap duluan dan berdebat soal karcis di subuh hari hingga ketika perasaan masuk properti yang masih kurang berkesan mewah. beberapa sudut dan detail teresan seadanya dan kurang bersih, nampak jarang dibersihkan, Masuk keruangan yang kurang terasa nyaman dan bahkan ada keramik di depan wastafel di toilet yg naik, jadi sunggu kurang terawat. Dan yang paling menggelikan adalah, saat sy mau mandi, tidak ada sabun dan sikat gigi yang merupakan barang standard. Padahal sy harus berangkat pagi bekerja. Makanannya banyak namun kualitas resto juga seadanya. dan kebanyakan yang bekerja adalah trainee. Satu hal yang membuat saya cukup lega adalah tempat tiur, dab bedcover cukup nyaman sehingga saya bisa tidur yang merupakan hal penting dalam perjalanan bisnis
Indriayu, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Liston, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good food and clean
Jason, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Johannes Gerhardus, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lucas Firman, 1-night trip
Verified Hotels.com guest review