No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300
What's nearby
Wanda Plaza Kunshan - 5 min drive
Yongxin Square - 9 min drive
Yangcheng Lake - 15 min drive
Jinji Lake - 29 min drive
Shanghai International Circuit - 32 min drive
Getting around
Hongqiao International Airport (SHA) - 63 min drive
Shanghai Pudong Intl. Airport (PVG) - 108 min drive
Suzhou North Station - 33 min drive
Restaurants
肯德基 - 2 min walk
小可楼酒店 - 3 min walk
奥斯卡音乐酒吧 - 4 min walk
椰香香 - 7 min walk
阿英煲 - 2 min walk
About this property
Crowne Plaza Kunshan, an IHG Hotel
Crowne Plaza Kunshan, an IHG Hotel is a great choice for a stay in Suzhou. Guests can take a dip in the indoor pool or grab a bite to eat at 飨食汇, which is one of 2 restaurants and serves breakfast and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
312 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge)
2 restaurants
Bar/lounge
24-hour room service
Traveling with children
Children's menu
What to do
Pool table
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Health club
An indoor pool
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
43-inch TV
Cable TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Down comforter
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
飨食汇 - This buffet restaurant serves breakfast and dinner. A children's menu is available.
彩丰楼 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 138 per person
Children & extra beds
Rollaway beds are available for CNY 280.0 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan, An Ihg
Crowne Plaza Kunshan, an IHG Hotel Hotel
Crowne Plaza Kunshan, an IHG Hotel Suzhou
Crowne Plaza Kunshan, an IHG Hotel Hotel Suzhou
Frequently asked questions
Does Crowne Plaza Kunshan, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Kunshan, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Kunshan, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Kunshan, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Kunshan, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Kunshan, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Crowne Plaza Kunshan, an IHG Hotel and nearby?
Crowne Plaza Kunshan, an IHG Hotel has an indoor pool and a health club.
Are there restaurants at or near Crowne Plaza Kunshan, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
What's the area around Crowne Plaza Kunshan, an IHG Hotel like?
Crowne Plaza Kunshan, an IHG Hotel puts you in the heart of Suzhou. Popular attractions include Yongxin Square, which is 9 minutes away by car.
Crowne Plaza Kunshan, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
4.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 3, 2024
Good
MUSA
MUSA, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 7, 2023
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2019
Ok
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 3, 2019
Great choice for a business stay.
Can't complain.
Logan
Logan, 11-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 26, 2019
行政房服务很不错
行政房很不错,行政楼层有自助餐,happy hour有免费酒水和点心
WEIXI
WEIXI, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2018
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2018
Great place and good mall attached!
The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!)
We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again.
Besides this very small detail, everything else was very good!
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 27, 2018
Great Property
Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.
Peter
Verified Hotels.com guest review
2/10 Poor
Sep 18, 2017
Terrible hotel staff service and friendly
The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.