Hotel Paradise Suites

3.5 star property
Hotel with 24-hour fitness, near North Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Paradise Suites

Hot stone massages, deep-tissue massages, Swedish massages
Exterior
Beach nearby, white sand, beach towels
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Pet friendly
  • Free parking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • 24-hour fitness center
  • Beach towels
  • Spa services
  • Massage/treatment rooms
  • 24-hour business center
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Computer station
Feel at home
  • Kitchenette
  • Private bathroom
  • Separate bedroom
  • Living room
  • Television
  • Garden

Room options

Available filters for rooms
Showing 12 of 12 rooms

07 Kinish Jr (2 Queens)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

02 Akbal Jr (2 Queen)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

08 Itze Jr (2 Queens)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

03 Zama Jr (1 King)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

01 Imox Jr (1 King)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

05 Alotl Jr (2 Queens)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

06 Litza Jr (2 Queens)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

12 Balam Jr (1 King)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

09 Teotl Jr (1 King)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

10 Nicte Jr (1 King)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

11 Mixtli Jr (2 Queens)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

04 Ixchel Jr (2 Queens)

Highlights

Balcony or patio
Yard
Air conditioning
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Map
Carlos Lazo 14, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 3 min walk
  • North Beach - 3 min walk
  • Cocal Beach - 6 min walk
  • Isla Mujeres Ferry Terminal - 8 min walk
  • Dolphin Discovery - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 117 min drive

Restaurants

  • ‪Stingray - ‬2 min walk
  • ‪Lola Valentina - ‬2 min walk
  • ‪North Garden - ‬2 min walk
  • ‪Snappers - ‬1 min walk
  • ‪Los Burritos - ‬2 min walk

About this property

Hotel Paradise Suites

Hotel Paradise Suites offers a great location, putting you within just a 10-minute walk of North Beach and Isla Mujeres Ferry Terminal. Guests can enjoy the 24-hour fitness center or take advantage of nearby scuba diving. A terrace and a garden are other highlights. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • A virtual front desk provides assistance to guests
  • Guests are recommended to download the property's Whatsapp mobile app before check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only, 3 total, up to 110 lbs per pet)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

What to do

  • Beach nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Virtual front desk

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Art gallery on site
  • Designer stores on site
  • Spa services
  • Massage/treatment rooms
  • Firepit
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio
  • Yard
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Mini-fridge
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Blender
  • Dining table

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from April 2 2024 to December 1 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Frequently asked questions

Are pets allowed at Hotel Paradise Suites?
Yes, cats and dogs stay free, with a limit of 3 total and maximum weight of 110 lbs per pet.
Is parking offered on site at Hotel Paradise Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Paradise Suites?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Paradise Suites?
No, this hotel doesn't have a casino, but PlayCity Casino (8.5 mi) and Royal Yak Casino and Sports Book (9.3 mi) are both nearby.
What is there to do at Hotel Paradise Suites and nearby?
Have fun with nearby activities like boat tours, fishing, and scuba diving. Enjoy amenities like a 24-hour fitness center, spa services, and a picnic area. Hotel Paradise Suites also has a garden.
Does Hotel Paradise Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.
Does Hotel Paradise Suites have any outdoor private spaces?
Yes, every room features a balcony or patio and a yard.
What's the area around Hotel Paradise Suites like?
Hotel Paradise Suites is located near North Beach in Centro - Supmza 001, a short 8-minute walk from Isla Mujeres Ferry Terminal and 3 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say that the hotel is in a great location.

Hotel Paradise Suites Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Very strange but unique property. The room we had was an upgrade as there was construction near where the dual bed suites were located. To be honest, it seemed like the whole complex was under renovation at one point and they just gave up. Definitely needs some TLC and a bit of a modern upgrade on the rooms and common area. Some of the taps and other fixtures were slightly damaged or needed maintenance. The pillows and bed seem a little worn out and not the most comfortable, but a whole day in the sun makes quick work of being awake anyways. Distance from downtown Isla Mujeres and the north beach is unbeatable (unless you get a hotel on the actual beachfront). Alex (manager) was not always on site (or any staff), but was extremely friendly, helpful and always available via text or phone. Overall a generally positive experience, although there seem to be much nicer and more modern hotels with the same distance to the beach for comparable prices or less.
Kyle, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Would recommend
Alex and the staff were great and very kind! Location was amazing. We appreciated having a larger fridge. Thank you!
John, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

I would stay here again. Downside was that the pool was being worked on, but easy walking distance to the beach didn't matter if we had a pool. Staff was friendly, and we were able to book great massages on site. We felt safe and comfortable here and the room was very clean.
Julie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a great place to stay and the manager Alex is a real gem. The property is beautiful and very clean. The room was nicely, decorated and extremely comfortable. The beds are great here. we love the pool, which is clean and beautiful. The hotel is about a block to beautiful Playa Norte, where the water is clear and incredible. There are restaurants within a block of Paradise suites. A big shout out to our housekeeper Ruth, who did an amazing job at keeping our unit clean. It is so nice to have a well equipped kitchen to make some meals. really a five star for us and the rates were very reasonable. Highly recommended.
Christopher, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The manager is excellent!
Todd, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great! Alex was super-friendly and willing to take us to sunsets if we wanted to. Alex was always available if we needed anything. Would stay again!
Chandra, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Horrible! Nothing Like Pictures.
Very run down hotel. Grounds a mess. Trash, construction materials everywhere. No pool chairs, just falling down structures on stilts with dirty mattresses. Kleenex stuck in hole in wall above tv, ripped bath towels, dirty, stained couch. Water under doors into room when rained. Maid, Ruthie, did a good job with awful room.
7-night trip
Verified Hotels.com guest review

6/10 Good

Erika, 11-night trip
Verified Expedia guest review

8/10 Very Good

All good ! Will stay again!
Mark, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Not recommend
shalom, 2-night trip
Verified Expedia guest review

6/10 Good

Service was awesome, we arrived very late and she was very accommodating and helped us with a small issue right away. The room was not as pictured but still nice. The pool was completely drained while we were there, wish we would have known this before we arrived, as it was one of the amenities we were really wanting. The location is very good.
Daniel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is a quiet, safe place to stay. Big rooms with a comfortable bed. Staff was accommodating and friendly. The manager lives on the property and was always just a text away. Only thing that was disappointing was the pool was out of commission for repairs. I would definitely stay there again.
Kristy, 7-night trip
Verified Expedia guest review

6/10 Good

Melissa, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Broken femur bone and no refund.
I'm sorry to say I didn't get to stay at the resort. My review is soly based on the fact that I broke my femur bone 3wks. before check-in and they wouldn't refund my booking. I had doctor and surgery report to varify incident. I had doctors order to stay off leg with no bending for 6-8 wks. with a plate and screws in my leg. Very disappointing.
Ernest, 3-night trip
Verified Hotels.com guest review

6/10 Good

The property is undergoing renovations and it's a very chilled and relaxed operation. The location was great but it was very expensive. The staff were great and were able to fulfill most requests.
Rudesh, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Location...Location....Location. Steps away from North Beach and easy walking to many great places to eat. Alec is a wonderful manager and readily available if you have questions, need recommendations for places to eat or things to do. Will definately return to Hotel Paradise on our next trip is Isla Mujures!
David, 14-night family trip
Verified Expedia guest review

10/10 Exceptional

Great sleepy place- it did the job for a hangout and location.
Gail, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Marie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, nice quiet property.
scott, 11-night romance trip
Verified Expedia guest review

10/10 Exceptional

It's a secret place near the beach and main street. Our room was very clean and quite. Alex, the owner, was very nice and helpful. Definitely would come back!
Magdalena, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice little oasis near Playa Norte
Really friendly helpful staff. Clean room. Cute little pool. Near the beach. Really enjoyed our stay
Jason, 5-night trip
Verified Hotels.com guest review

6/10 Good

We liked the location and the room. We would be gone all day and come home to get ready for evening and maid was cleaning room very late in day so we had to go wait by pool. There is no one in the front desk area for the 15 days we were there. The only time we saw the “manager” Alex was when someone was checking in.
Therese, 15-night romance trip
Verified Expedia guest review

8/10 Very Good

Beautiful artwork. Peaceful and quiet. Alex the manager was always available and quick to respond.
Janet, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Janet, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This property was lovely and the service was top notch. The interior is a little dated, but the rooms have everything you need and you can’t beat the price or location.
Chawn, 3-night trip with friends
Verified Expedia guest review