This was the second time I stayed here, and it was even better than the first!
Check in is from 0300 to 2300. We were running late, and our GPS said we were not going to arrive until around midnight. We called the front desk attendant and let them know. They stated that it was no problem, and that they would stay to get us checked in. On the way there, our GPS told us to take an exit off the autobahn that was closed. We had to stay on, and the GPS rerouted us. The new path given took 30 minutes more than the other one. And our phones did not have service for pretty much the entire time, so we were unable to call the hotel to tell them.
We arrived around 12:30am (00:30), and the door was locked. We were worried that we missed them, but the guy was still there. He was a little annoyed (understandably so!) and said he tried calling us multiple times. We explained about the GPS routing us to a closed exit, and the complications of our drive coming in. Immediately, his tone changed, and he was caring and understanding. He got us squared away with the room and all was good. But before we could go, he told us to stay for a minute, and went to the back room. He returned with a Coca-Cola and a beer, and said "I think you need these after your troubles getting here!" That man was a savior! I wish I would have gotten his name, because he fully deserves recognition.
I cannot recommend this hotel enough!