No.368, Sec. 2, Wenquan Rd., Ruisui, Hualien County, 97841
What's nearby
Ruisui Ranch - 5 min drive
Ruisui Hot Spring - 5 min drive
Tropic of Cancer - 6 min drive
Ruisui Cinglian Temple - 7 min drive
East Rift Valley National Scenic Area - 11 min drive
Getting around
Yuli Sanmin Station - 10 min drive
Yuli Station - 26 min drive
Fuli Dongli Station - 30 min drive
Free train station pick-up
Free train station drop-off
Restaurants
老家後山菜 - 7 min drive
涂媽媽肉粽 - 7 min drive
公主咖啡 - 10 min drive
華玉冰果室 - 7 min drive
綠茶肉圓 - 7 min drive
About this property
Grand Cosmos Resort Ruisui Hualien
Bring the family when you stay at Grand Cosmos Resort Ruisui Hualien in Ruisui and have fun at the free water park. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with Thai massages, facials, or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a lazy river. Fellow travelers say good things about the overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
198 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Castle or Manor areas]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets stay free (dogs only, 1 total)
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Onsite parking limited
Transfers
Free train station shuttle from 11:00 AM to 5:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
3 restaurants
2 bars/lounges
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free water park access
Children's pool
Lazy river
Playground
Grocery/convenience store
Children's games
Toys
What to do
Hot springs
Karaoke
Shopping
Pool table
Table tennis
Hiking/biking trails nearby
Working away
Business center
5 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
An indoor pool
Free water park
Arcade/game room
Full-service spa
Lazy river
Sauna
Massage/treatment rooms
Steam room
Waterslide
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Visual fire alarm
Room amenities
Be entertained
49-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Bidet
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 10 treatment rooms including rooms for couples. Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 7:00 AM to 10:00 PM. There are hot springs on site.
Dining
芳泉百匯 - Onsite buffet restaurant.
Prime Ome - Onsite steakhouse. Open daily.
美饌廣場 - Onsite restaurant. Open daily.
城堡音樂酒吧 - Onsite bar. Open daily.
Prime One Bar - Onsite lobby lounge. Open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 交觀業字第1508號
Also known as
Grand Cosmos Resort Hualien
Grand Cosmos Ruisui Hualien
Grand Cosmos Hualien
Cosmos Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel
Grand Cosmos Resort Ruisui Hualien Ruisui
Grand Cosmos Resort Ruisui Hualien Hotel Ruisui
Frequently asked questions
Does Grand Cosmos Resort Ruisui Hualien offer free cancellation for a full refund?
Yes, Grand Cosmos Resort Ruisui Hualien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Cosmos Resort Ruisui Hualien?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Grand Cosmos Resort Ruisui Hualien?
Yes, dogs stay free, with a limit of 1 total.
Is parking offered on site at Grand Cosmos Resort Ruisui Hualien?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Grand Cosmos Resort Ruisui Hualien?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in is available.
What is there to do at Grand Cosmos Resort Ruisui Hualien and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Cosmos Resort Ruisui Hualien also has 2 bars, a lazy river, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Grand Cosmos Resort Ruisui Hualien?
Yes, there are 3 onsite restaurants.
Grand Cosmos Resort Ruisui Hualien Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 13, 2023
A relaxing and full service resort
Wanda
Wanda, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 26, 2020
Great place for families
Wonderful stay for families with kids! Highly recommend a two night stay in order to use all the facilities.
Joseph
Joseph, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 7, 2020
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 19, 2020
YUNG CHIH
YUNG CHIH, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 8, 2019
Need more cleaning maintenance
Very friendly staff and environment for kids