Schenectady, NY (SCH-Schenectady County) - 22 min drive
Hudson, NY (HCC-Columbia County) - 41 min drive
Albany International Airport Station - 9 min drive
Albany-Rensselaer Station - 14 min drive
Schenectady Station - 17 min drive
Restaurants
The Standard Restaurant and Lounge - 6 min walk
Starbucks - 6 min walk
Dave & Buster's - 7 min walk
McDonald's - 1 min drive
Cinnabon - 6 min walk
About this property
Homewood Suites by Hilton Albany Crossgates Mall, NY
When you stay at Homewood Suites by Hilton Albany Crossgates Mall, NY, you'll be within a 10-minute drive of University at Albany and Colonie Center Mall. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
96 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, 2 total, up to 25 lbs per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Free reception (select days)
Water dispenser
What to do
Basketball
Pool table
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Built in 2018
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
An indoor pool
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
49-inch flat-screen TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Double sofa bed
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Paper towels
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Recycling
Cleaning supplies
Fees & policies
Refundable deposits
Breakage deposit: USD 150 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany
Frequently asked questions
Does Homewood Suites by Hilton Albany Crossgates Mall, NY offer free cancellation for a full refund?
Yes, Homewood Suites by Hilton Albany Crossgates Mall, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Homewood Suites by Hilton Albany Crossgates Mall, NY?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Homewood Suites by Hilton Albany Crossgates Mall, NY?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites by Hilton Albany Crossgates Mall, NY?
Yes, there's free self parking.
What are the check-in and check-out times at Homewood Suites by Hilton Albany Crossgates Mall, NY?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Homewood Suites by Hilton Albany Crossgates Mall, NY?
No, this hotel doesn't have a casino, but Rivers Casino & Resort (18-min drive) is nearby.
What is there to do at Homewood Suites by Hilton Albany Crossgates Mall, NY and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation onsite includes basketball. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Does Homewood Suites by Hilton Albany Crossgates Mall, NY have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Homewood Suites by Hilton Albany Crossgates Mall, NY like?
Homewood Suites by Hilton Albany Crossgates Mall, NY is located a short 5-minute walk from Crossgates Mall.
Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 25, 2024
A Maison
A Maison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Great hotel with outstanding Staff
Outstanding staff and very friendly and helpful. Beautiful Facilty! Next door to the Mall and great restaurants is a plus. Pillows were very uncomfortable and need updating.
Juan
Juan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Jessica
Jessica, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2024
lesha
lesha, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 11, 2024
Dirty
Ibtissame
Ibtissame, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
The room I got for my family of 6 was perfect
Umberto
Umberto, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Diana
Diana, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Great hotel… super clean
Dawn
Dawn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
I liked that the staff were friendly and they gift you something at check in..
Quadasia
Quadasia, 10-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Frank
Frank, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
Margaret
Margaret, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 9, 2024
Good location near the highway and mall.
Neil
Neil, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2024
Nikita
Nikita, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2024
Perfect place to stay when you’re visiting family!
Judy
Judy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2024
Great customer service
Darla
Darla, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 2, 2024
No coffee or hot water available for breakfast.
Warren
Warren, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 27, 2024
Warren
Warren, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2024
Anthony Dean
Anthony Dean, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 23, 2024
One night stay
The staff were all very friendly and informative. The hotel is nice and big. The room is also spacious and beds were comfy. Having a kitchenette and extra couch/bed was convenient. The pool looked nice but we didn’t have time to use it. Breakfast was really good, with lots of selection and two different areas to choose from and plenty of room to sit. My only complaint is the overall cleanliness of the room…couch was stained, headboards were also, and tables/surfaces didn’t look clean. It was good for a one night stay traveling through.