See all properties

La Sinfonia Citadel hotel and Spa

4.0 star property
Hotel with spa, near Hoa Lo Prison Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Junior Suite City View | Minibar, in-room safe, desk, blackout drapes
Front of property
Reception
Reception
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is ₩81,588
₩92,520 total
includes taxes & fees
Dec 18 - Dec 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout drapes

Deluxe Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View | Minibar, in-room safe, desk, blackout drapes

Terrace Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite City View

Junior Suite City View | Minibar, in-room safe, desk, blackout drapes

Junior Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for La Sinfonnía Suite

La Sinfonnía Suite | Minibar, in-room safe, desk, blackout drapes

La Sinfonnía Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout drapes

Executive Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Rooftop terrace
L’HÔTEL du LAC Hanoi
Free breakfast
Spa
Parking available
Free WiFi
9.8 out of 10, Exceptional, (830)
The price is ₩80,521
₩95,337 total
includes taxes & fees
Dec 10 - Dec 11
L’HÔTEL du LAC Hanoi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
12-14 Dinh Ngang, Cua Nam, Hoan Kiem, Hanoi

What's nearby

  • Hoa Lo Prison Museum - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km
  • Thang Long Water Puppet Theatre - 17 min walk - 1.4 km
  • Hoan Kiem Lake - 17 min walk - 1.4 km
  • Hanoi Opera House - 2 min drive - 2.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Railway Station - 7 min walk
  • Hanoi Giap Bat Station - 15 min drive
  • Hanoi Long Bien Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Reng Reng Café - ‬2 min walk
  • ‪A99 Cafe - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Bánh Mì Trâm - Đình Ngang - ‬1 min walk

About this property

La Sinfonia Citadel hotel and Spa

La Sinfonia Citadel hotel and Spa features a rooftop terrace and puts you within a 15-minute walk of St. Joseph's Cathedral of Hanoi. Guests can indulge in hot stone massages at the spa, and Fusion cuisine is served at Chestnet Restaurant, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

Hotel size

  • 28 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

La énMay Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Chestnet Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Deli Sky Bar - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle service is offered for an extra charge of VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 470000.0 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Does La Sinfonia Citadel hotel and Spa offer free cancellation for a full refund?
Yes, La Sinfonia Citadel hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at La Sinfonia Citadel hotel and Spa?
Sorry, pets aren't allowed.
Is airport shuttle service offered by La Sinfonia Citadel hotel and Spa?
Yes, an airport shuttle is available. The charge is VND 550000 per vehicle one-way.
What are the check-in and check-out times at La Sinfonia Citadel hotel and Spa?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at La Sinfonia Citadel hotel and Spa and nearby?
La Sinfonia Citadel hotel and Spa has a spa.
Are there restaurants at or near La Sinfonia Citadel hotel and Spa?
Yes, Chestnet Restaurant offers Fusion cuisine.
What's the area around La Sinfonia Citadel hotel and Spa like?
La Sinfonia Citadel hotel and Spa is in Hoan Kiem, a short 7-minute walk from Hanoi Railway Station and 17 minutes' walk from Hoan Kiem Lake.

La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Hajime, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

DAVID YUN GEE, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Memnuniyet verici bir konaklama oldu, teşekkürler.
Ali, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Makoto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KAORU, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service and staff !!
We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
Sara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chienlung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

High expectations, low results
Very very very friendly and enjoyable staff that goes over and above to help with any request. The property was very comfortable. My ac broke, but was repaired the next day. The wifi signal to our room was very low and I could not use my laptop or phone wifi. It was fixed by the time we left. The bathroom was too small for one person, let alone two. I had to sit on the toilet sideway because there wasnt much room. The backsplash behind the sink, and the shower were dirty. The walls had chips out of the paint next to the bed that needed to be painted. And lastly, the room and bathroom lighting was placed in the wrong places and not bright enough to see you face in the mirrors.
Erik, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Jenny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zen, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Cam, 2-night trip
Verified Expedia guest review

10/10 Exceptional

MUST STAY IN HANOI!!!!!
I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Randi, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boutique hotel
Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
YOUNG, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Nathan, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Nice place location is okay.
Yew Loi Ashley, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Lauren, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff I met here are the best. The team is very friendly and goes above and beyond to ensure guest have the best experience. Big shout out to Trang at reception.
Shella, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I had a very pleasant stay at the La Sinfonia Citadel. Ms Trang Nguyen was particularly friendly and helpful. I would highly recommend this hotel. The staff were excellent. The spa was fantastic. I don't have a single fault.
EMMA, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Beautiful design, clean and warm service
Kevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cosy design for room, but the corridor light a bit dim.
Guan Thong, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Would I stay again? No
I don’t know what to feel about this hotel for the following the reasons: 1. Room was clean, bed comfy but the bathroom was really small 2. The hotel had a funky smell in the hallways and the reception had a pungent cigarette smell because there is always a smoker in front of the lobby doors 3. The breakfast was pretty good 4. The receptionists were quite pushy. We had no intentions on using the spa or the rooftop bar (because the prices were outrageous) but they kept on convincing us to try out the services. 5. One of the “managers” approached us while we were eating breakfast asking us how was our stay but his demeanor (he had both of his hands on his pocket) seemed a bit rude 6. The most ridiculous part was that we were charged for the two coffee capsules. Usually when you have a coffee machine and coffee capsules placed next to it you will assume that these are complimentary but it wasn’t. It was confusing because it was right next to the complimentary tea bags… 7. Location is not the best because you need to cross multiple streets to get to the bustling french quartier zone
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk is very friendly, breakfast service is best and all service employees is fantastic and they when over my expectations. I gave them 5 star in service over all. We will be back again soon. And definitely to stay here again.
RANDY, 3-night trip
Verified Expedia guest review