6/10 Good
Sep 11, 2024
Average
Were very dissapointed on a few things.
1) there was a LOUD wedding going on which we only recieved a late notice of. It was so loud we could not sleep or hear the tv. When we complained we recieved a voucher for a free dinner,which turned out to exclude a number of meals..very average.
2) the guest service item on the internet regarding account did not work. We wrre informed on checkout it never worked. Poor as we could not see our ongoing spending.
3) no information was to be found on the hotel either in hard form or the internet. Extremely poor as we had to "wing things" to discover anything.
Lynne
Lynne, 8-night trip
Verified Hotels.com guest review