8/10 Very Good
Jan 6, 2025
I would stay again it’s worth the price
When we checked in the room we were assigned was assigned to someone else. So when we tried to go into that room that person said that that was their room. It was a bit embarrassing but when we went down we were assigned another room and the front desk person said that hotels.com always assigns rooms when there is someone already booked in that room. Luckily they didn’t sell out because I would’ve been super upset since there is a lot of us that went.
The elevator and hallways were dirty and stinked . I think there was only one elevator. Going in and out was secure as you can’t come in without a key past the front desk. I called early to tell them we were going to check in and they had someone stay later so that they can help assist us with checkin.
Besides that everyone else was good. If you wanted to cook you would have to rent one each of everything for like $35, it’s cheaper to go to Walmart and get cooking stuff there. They also have two towels per room even if there are 4 people staying in each room. We had to go buy towels at Walmart so all 4 of us could have a towel to use. Once a towel is dirty you have to bring it to the front desk to switch out for new towels.
Kaelene
Kaelene, 2-night family trip
Verified Hotels.com guest review