Located near a train station, Hotel City am Bahnhof is a great choice for a stay in Bern.
Languages
English, French, German, Italian
At a glance
Hotel size
58 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
What to do
Access to nearby indoor pool
Access to nearby health club
Working away
24-hour business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 4.30 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 10 per pet, per day
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern
Frequently asked questions
Does Hotel City am Bahnhof offer free cancellation for a full refund?
Yes, Hotel City am Bahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City am Bahnhof?
Yes, dogs are welcome. There's a charge of CHF 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel City am Bahnhof?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel City am Bahnhof?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel City am Bahnhof?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (8-min walk) is nearby.
What is there to do at Hotel City am Bahnhof and nearby?
Hotel City am Bahnhof has a garden and access to a nearby health club.
What's the area around Hotel City am Bahnhof like?
Hotel City am Bahnhof is in Old City of Bern, a short 2-minute walk from Bern (ZDJ-Bern Railway Station) and 5 minutes' walk from Federal Palace.
Hotel City am Bahnhof Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 26, 2024
Juan Godofredo III
Juan Godofredo III, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
The lady in front desk service is very kind and helpful!
Yonglin
Yonglin, 1-night family trip
Verified Expedia guest review
6/10 Good
Sep 19, 2024
1-star hotel with 3-star prices. Filthy, stained carpets in the hallways. Very small room.
Anne
Anne, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 19, 2024
Location is great! I was denied luggage holding. Washrooms had very limited supply of everything (provided 1 of each (shower cap, soap, cotton swabs) for a room of 3 people). Stains noted on the carpet.
Sophia
Sophia, 1-night family trip
Verified Expedia guest review
6/10 Good
Sep 3, 2024
This hotel is in a great location for the station .
It also suited us because one of our key chosen activities in Bern was floating / swimming in the river Aare. There is a free lido resort style space that is only a 10 minute walk down hill . I understand it’s only open from June to mid September. The open air pool ‘s are totally free and you can gain access to float down the river . We spent the most of our 2 .5 days stay in the lido.
One of the reasons for picking this Hotel was it mentioned that you could use the partner Hotel called the Ambassador for their pool. Due to the local outdoor facilities available close by we didn’t need to use this. If you did apparently you ask Reception to call ahead . Useful to know if travelling in non summer months.
The hotel itself is very run down , it feels like a 3 star in terms of decor . Dated carpet ,old fashioned painted white walls . Our bedroom was so narrow you could not walk around the bed without turning our body side ways .- literally less than 50 cms . We stayed in room 306 . Other room of the same category are not the same they are larger. Our sons stayed in room on 2 nd floor and much more space .
Also useful to know that you get free use of the bus in the city of Bern included with your room rate. You need to process a code on your check in information. This is applicable to any hotel you staying in because the tourist tax we have found the ins Switzerland they haven’t always been forthcoming and telling thi
Adam
Adam, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
I have been using this hotel for 30 years and love it each time I visit. Breakfast is good and I love the proximity to the train station and shopping.
Billie
Billie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Excellent staff. Clean. Best hotel on our trip through Europe!
Christi
Christi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Donna
Donna, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 8, 2024
Great option for out of town travelers
Good hotel with a great location near the train station. The room was very comfortable although it didn't have air conditioning. The staff were all very friendly.
Be prepared for city noise. Our room faced the street so we were expecting it.
We loved the free transit passes (covered by the hotel city tax)
THOMAS
THOMAS, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Jun 8, 2024
Jeffery
Jeffery, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2024
Great location
Vikas
Vikas, 1-night trip
Verified Expedia guest review
4/10 Fair
Apr 3, 2024
Terrible stay
I was very disappointed with this hotel. It was recommended to me by a friend who stayed here last year so this is why we booked this place. The bed was so uncomfortable and the pillows so flat. We had the worst back and neck pain. Never again will I return to this place.
Leilani
Leilani, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 27, 2024
Timur
Timur, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 27, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2023
Merlin
Merlin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 6, 2023
We had a pleasant stay in this hotel.
Marian
Marian, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 1, 2023
qiao
qiao, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2023
Roger
Roger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 26, 2023
SALLY
SALLY, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 13, 2023
The hotel is a bit dated but it more than make up for it by a super friendly and staff. It is literally steps from the main train station as well as a hub for trams and buses. Walking distance to all old town attractions shopping and restaurants. Recommend this hotel if you don’t mind the worn facilities.
Tony
Tony, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 12, 2023
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2023
Mildred
Mildred, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 15, 2023
Very convenient as it is near the main train station. Basic amenities for the price.