We stayed two nights in Royal Oak Inn. The room was ok, although the sink was so small it is really hard to wash my face. Location is also good. You can take a street car right in front of the hotel. However, the service was very very poor. We put a 'do not disturb' sign on the second stay. But when we came back to our room, there was new, weird table and chairs, which we didn't require. There was no explanation why they put these things in our room all of sudden even though we asked them not to enter our room. I tried to understand at first, 'well, they may have inevitable reason to move these table and chairs in our room while we're staying'. But they didn't clean our rooms and change our towels, and one thing I was really mad at was that they moved our stuffs without our permits. My suitcase was moved from the floor to 'on the bed', which made bed linen dirty. So when I complained to the staff on the desk, he just said 'he had no idea' because the other staff (not him) did that and didn't even say sorry about our complaints. I was really dissatisfied with their service. Till now I didn't get any explanation or sorry from them. If I visit Toronto again, i will never visit this hotel.