My room was filthy and the hallway stinks pet oder
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
8๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 14์ผ
Amanda
Amanda ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 30์ผ
sam
sam ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 13์ผ
Mark
Mark ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 12์ผ
None
Orenda
Orenda ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 26์ผ
Stay from Hell
They don't have housekeeping, pool and hot tub closed, lounge closed, restaurant closed. Bed bugs found in room, hotel staff witnessed them and acknowledged they know about the problem. Key card machine broke, you need hotel employee to let you in your room. Price quoted by Hotels.com was not honored, hotel claim price put in their systems was done so by Hotels.com and nothing they could do to change it. Web site shows a beautiful facility yet everything is broke or closed and don't know why Hotels.com would advertise and use them. Hotel refused to give refund, obviously will never go back to this hotel and never trust Hotels.com going forward for my travel plans. Was in town for a big event, many other area hotels sold out and ended up paying triple the amount quoted by Hotels.com. No direct phone number found to speak to a Hotels.com employee to help resolve issue. Have never seen anything like this before in all my years of travel. Shame, shame on Causeway Bay Hotel and even more so to Hotels.com who recommended them and continues to do so. Be aware folks, look for other reviews which I found after the fact. Hotel employee admitted they have bed bugs and most of the few quests they have are homeless. I feel for these people but nobody should be staying here. Lobby is beautiful, only thing in the hotel that is.
Delmar
Delmar ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 24์ผ
nathaniel
nathaniel ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 22์ผ
Bait & Switch
Hotel was under staffed and none of the amenities as advertised were open or available for use. The pool was closed. The restaurant was closed. There was no internet access or cable TV. Also beeare they do not offer refunds once you book a room. This was a classic bait and switch scheme.
Johnny
Johnny ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 6์ผ
Not worth the $$
Michael
Michael ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 6์ผ
Book somewhere else if you can!!!! This place was really run-down and it's not like the pictures! The pool and amenities were not available due to "maintenance". No breakfast, there is only one way in and out in - which is at the front and the worker inconveniently placed my family and I at the very last room. I know for a fact there was not 584 booked rooms so why did we have to be placed so inconveniently especially when we booked weeks in advance. Bedding had stains and leather seat in the room was peeling badly. Water pressure in the bathroom faucet was weak and leaked out at the base. Shower curtain was stained and tub looked dirty. Just save yourself the money and book somewhere else!
Dia
Dia ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 5์ผ
My room was filthy old, the bed was old ol furniture looks like 100 years old the bathroom looks and feels sticky. They need a lot of work on the property.
Alex
Alex ๋, 2๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 5์ผ
Comfortable stay
Even on a busy MSU graduation weekend, we had a very quiet stay and saw only a few other guests. This must have been a fun place for conventions pre-Covid before companies discovered they could do seminars on Zoom. It was sad to see the empty meeting rooms and lounge. Our room was clean. The bed was very comfortable. Everything worked like it should. There were just some superficial things that were well worn, like some of the carpets, and the parking lots were a bit rough. The neighborhood was ok with several fast food and other options within a 5 or 10 minute drive. Overall, it was a pretty good value for the price.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 4์ผ
Wasn't the cleanest, no restaurant, but quiet and able to rest.
janice
janice ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 3์ผ
Pool and gym was closed ..no breakfast...the rooms were not clean...restaurants and bars was closed
Billy
Billy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 3์ผ
Donโt waste your money.
If I could give 0 stars I would. Do not waste your money. This is the worst hotel Iโve ever stayed at. If I had had another option I would have taken it.
Melissa
Melissa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 3์ผ
The photos are very misleading
How is this place rated 3 stars? You can see from the bones of it that it was probably a desirable location for business conferences 20 years ago. The accents and furniture and carpets are worn. There's a photo in the listings with a nice fireplace and a couple of easy chairs surrounding it. That's still here, but the carpet all around that area is worn to the floor. It's seen better days for sure. There's a layer of dirt and grime that doesn't look like it's ever coming out.
Checking in, the attendant was nice enough. I won't say anything bad about him. He's clearly a young person just trying to get himself through school. However, the process wasn't very fast enough though we did the reservation ahead of time. I chalk it up to antiqued technology.
From there, things only got worse. The pool is out of order and so are some of the other facilities. Also, the cable TV doesn't work either. The elevator is difficult to get to and sounds like it's about to send you plummeting to your death. A smell of cat urine is present in various places throughout. Our room was on the 5th floor. It's felt mostly abandoned. Our room - 524 - took multiple attempts to open using the provided key cards.
Outside of the beds being super comfy and new, the rest of the room wasn't great. The shower was okay but tub was grungy. The sink leaked all over the floor onto your feet. The carpets were stained and all of the lights were unplugged. We didn't enjoy our stay.
David
David ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 3์ผ
Amenities lines up with cheap hotel. The carpet in the hallway smells foul
SOURAV
SOURAV ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 2์ผ
The Room was good, I was the only guest on the 5th floor of executive suites of 85 rooms. Very Quiet. That was the best part of my stay. They mostly have people who live their all the time on other floors. The Restaurant and pool are no longer open. The area around the hotel may feel unsafe to some people. Parking lot is dark and remote from front door. Price was too high for not having any amenities.
David
David ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 27์ผ
I would never go back there again very unsafe.
Desiree
Desiree ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 7์ผ
John
John ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 7์ผ
Disappointed
This Hotel is definitely NOT what it used to be. I stayed at tgis Hotel several years ago and had a GREAT experience. Not so much this time. The associate at the front desk wasn't very friendly- didnt smile once. The room wasnt clean. There was a yellow rubber band on the floor and 2 fake finger nails so I KNOW the room wasn't efficiently cleaned. The pool and gym were BOTH out of service and there was NO breakfast! Thats one reason I chose this Hotel was because of the amazing breakfast they had the last time I stayed. On the plus side- the sheets and towels were clean and the shower head and water pressure were amazing! I WISH i wouldve taken pictures.
Jennifer
Jennifer ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 31์ผ
Gives you a place to sleep at night, can't complain too much. Parking had been confusing since the lot isn't attached to the building itself, but the staff had been super friendly and helped guide me to it. None of the amenities were available, as others have stated, so I can't speak on how they were. The location itself is nice, being walking distance for what I'd been going to, and not far from gas stations and food. I wouldn't recommend it to many, but I'd potentially stay there again.