Upon entering the lobby, it appeared this was under construction. We were then told to sit down whilst 2 men were cashing up the tills. One then began to shout “cash or card” towards us, but did not address us or ask if we had already booked a room, which we had.
The pool area was unclean and uninviting. The elevator looked like it had seen better days and we were concerned this would break down. The whole vicinity smelt of smoke, including in the lift. As soon as we entered the room we felt we needed to lock the door with every lock available and when leaving the room for the evening, we felt it was best to take all valuable belongings with us. We used the aircon during the night due to being very warm, however during the night we woke up to the smell of stale smoke and we both woke up in the morning unwell, with sore throats and headaches. Upon checking out, there was a coffee station that was complementary, however there was no creamer for the coffee, so unable to use.