a) after showering, the entire bathroom floor was wet, creating a slip and fall hazard. The design of the shower stall is such that water comes out under the curtain and bathroom floor tile gets wet and slipperly, which is dangerous
b) the cover of the A/|C unit was loose and appeared to be missing the attachment screws
c) I called in advance of the scheduled booking and asked about "early check-in" - I was told - "no problem - just call us the day of your check in and we should be able to do that for you" - no mention was made of any extra charge
d) I was in surgery, so a friend called to make sure about early check-in - they said "fine"
e) when I arrived I was in a lot of pain (post-op) and unable to speak coherently because of the dental work
f) the staff demanded a $20 fee for the early check in, and didn't seem the least bit concerned about my phsyical condition
Jerry
Jerry ๋, 1๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 27์ผ
WAYNE
WAYNE ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 26์ผ
Ben
Ben ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 25์ผ
It is easier to check into a five star hotel! Thatโs a lot of they must be use to dealing with less than desirable people because that you gotta how they treat you. Or, may their customers are just fine and they are the less than desirables. Never again!
Robert
Robert ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 21์ผ
Great place to stay!!
My room was very nice and clean. The clerks were very friendly. I slept so well, the ved super comfy. Will definitely stay here again. Highly recommend!
Debrah
Debrah ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 20์ผ
Jacob
Jacob ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 18์ผ
Ice machine but no ice bucket to use it. Floors were sticky. No plastic or part glasses . No coffee machine . No breakfast continental or other
Jules
Jules ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 16์ผ
The room smelled like dog pee . The carpet smelled so bad and the room looked as though it had not been cleaned in years . Bathroom too . The tub had a crack and mold in tub edges and toilet too . The bed looked new and sheets were clean . We couldnโt leave because we couldnโt get a refund and the hotels were all full because of sporting events .
Charity
Charity ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 13์ผ
My husband and stayed there for a weekend trip. It was one of the best Red Roofs we have stayed at. The hotel is located in a nice area. It was easy to get in and out of. The hotel staff were nice. The hotel was clean and the room was too. The water pressure was amazing. Negatives would be no place to hang clothes or drawers to really speak of. We stayed 3 nights and did not ask for our room to be cleaned. We ran out of toilet paper and there was no extra in the room. I went to the front desk and asked for toilet paper and 2 new towels and the lady up front asked me to bring the other towels back to the front desk. I know people take towels but they only gave us 2 towels to begin with and I have long hair so I like to use 2 just for me. I was a little annoyed with that. Also, it rained really heavy one day and there were no rugs or any place to wipe our feet so the floor got dirty with mud. It was the night before we left so thankfully it wasnt really an issue. All in all I really liked the hotel and we are looking forward to staying there again!
Jesse
Jesse ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 19์ผ
When I do a search on Expedia I always use the breakfast included filter. This place looked nice. It was not. No breakfast. I am about to stop using Expedia!
Laurie
Laurie ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 15์ผ
It was a nice and clean hotel, the lady that checked me in was very nice and helpful, and the lady that checked us out was also very nice and helpful, I would stay there again.
Deloria
Deloria ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 10์ผ
first night car horn alarm going off every 15 minutes for several hours through night. I got about 3 hours sleep
Sam
Sam ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 8์ผ
No complimentary breakfast. No coffee until six o'clock and I had to get up at four o'clock to get ready to head back out of town and no coffee pots in the room. No blow dryers in the room.The ice machine was not working.
Brenda
Brenda ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 8์ผ
Jason
Jason ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 5์ผ
Mason
Mason ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 30์ผ
No issues, great stay
Paula
Paula ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 24์ผ
Debbie
Debbie ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 23์ผ
Nice for a quick stay
*Awkward to get in and out (heading towards Long Ln).
*No breakfast
*Helpful front desk
*Very clean
Mo
Mo ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 22์ผ
Convenient clean place to stay
Kelly
Kelly ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 22์ผ
Perfect for the night. We had issues with dog barking and tv. When I called, it was handled right away!