Property requires significant renovation, one of two lifts not working, plumbing issues, TV old and unable to connect to streaming even though it's offered, very outdated rooms - and not in a period way but in an early 90s fashion. Staff were generally lovely, even when moving us to another room at 9.30pm due to plumbing issues, food was acceptable but not a highlight and unfortunately the high tea, which the Windsor is known for, was very disappointing. The burger we ordered from room service was absolutely delicious.