4/10
The service desk person didn't offer a luggage carrier as parking was across the street and the service desk was 2 flights up and the room was on the 7th floor. The service person was sarcastic and not offering on her own. The room had no refrigerator and they wanted $10 to put one in our room. Therwas no soap in the shower but there was an empty shampoo bottle in there along with a full shampoo bottle and conditioner bottle. The shower was a walk in shower with a small border and allowed water to run out of the shower all over the floor. The air conditioner was difficult to get a good temperature. The bed and pillows were good. It was over priced and poorly managed. Will not use Doubletree by Hilton again. The only breakfast was in their restaurant at a price.
rick
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