I was surprised and disappointed that I had to pay for parking. According to the website, it said "Free Parking". We were arriving at the hotel around 11pm, and checking out the next day, so that's what attracted me to go to this hotel. Why would I want to pay for parking if I'm staying there for only 12 hours?!? I did talk with the manager in the morning and explained to her that the website site said "Free Parking" when i did my reservations. She said well we just started this program, that parking is now being charged. I told her, that false advertisement, to have your website say "Free Parking" and when checking into the hotel, being told you need to pay for parking to received your parking pass. She asked if i paid for the parking pass? I said YES, cause the gal said, we need to pay for our parking inorder to get a parking pass. The Manager said, if you already paid, I am unable to reimburse you for the parking since it's third party. I was confused!?! So I asked her, are you saying that the Hampton Inn does not own the parking lot? but owns the building??? What am I missing??? All she did was give me her card and said I need to talk with the third party that I paid parking too... This was not the way to start off a well needed vacation to be "nickeled and dimed" on parking - that should have been FREE, according to the website.