In the heart of a shopping district, Wyndham Garden Cross Lanes Charleston offers a welcoming retreat. Start your day with full breakfast, unwind by the lobby fireplace or take a refreshing dip in the indoor pool. With free WiFi and an arcade/game room to keep you entertained, previous guests rave about the helpful staff.
West Virginia State University - 3 min drive - 4.8 km
Shawnee Sports Complex - 3 min drive - 5.5 km
Charleston Coliseum & Convention Center - 13 min drive - 19.0 km
Southridge Center - 13 min drive - 17.4 km
Getting around
Charleston, WV (CRW-Yeager) - 20 min drive
Charleston Station - 14 min drive
Restaurants
McDonald's - 7 min drive
Tudor's Biscuit World - 12 min drive
McDonald's - 11 min drive
McDonald's - 3 min drive
Shima’s - 7 min drive
About this property
Wyndham Garden Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston puts you within a 15-minute drive of Charleston Coliseum & Convention Center. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
136 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
Restaurant
Bar/lounge
Barbecue grills
Shared microwave
Snack bar/deli
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
ATM/banking
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
Television in common areas
Communal living room
Fitness center
An indoor pool
Arcade/game room
Local culture & ecosystem education
At least 80% lighting from LEDs
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Here's the breakdown, no surprises
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Hot tub
The following facilities are closed on Friday and Saturday:
Hot tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Masks are required in public areas for unvaccinated guests.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes
Frequently asked questions
Does Wyndham Garden Cross Lanes Charleston offer free cancellation for a full refund?
Yes, Wyndham Garden Cross Lanes Charleston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Garden Cross Lanes Charleston?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10:00 PM.
Are pets allowed at Wyndham Garden Cross Lanes Charleston?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 35 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Wyndham Garden Cross Lanes Charleston?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Wyndham Garden Cross Lanes Charleston?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
Is there an onsite casino at Wyndham Garden Cross Lanes Charleston?
No, this hotel doesn't have a casino, but Mardi Gras Casino (3-min drive) is nearby.
What is there to do at Wyndham Garden Cross Lanes Charleston and nearby?
Wyndham Garden Cross Lanes Charleston has an indoor pool and a fitness center, as well as an arcade and a picnic area.
Are there restaurants at or near Wyndham Garden Cross Lanes Charleston?
Yes, there's an onsite restaurant.
What's the area around Wyndham Garden Cross Lanes Charleston like?
Wyndham Garden Cross Lanes Charleston puts you in the heart of Cross Lanes. Popular attractions include Charleston Coliseum & Convention Center, which is 13 minutes away by car.
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Wyndham Garden Cross Lanes Charleston Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Shower
Children
Restaurant
Location
Indoor pools
Reviews
8/10 Very good
Jul 22, 2025
We all loved our stay. My only comment is the carpets are old and moldy, we would stay again.
SCOTT
SCOTT, 2-night trip
4/10 Fair
Aug 22, 2025
Do not go by pictures
No outdoor pool or hot tub. Which was a selling point on staying at this location. Pool area was so hot it was unbearable.
Stephanie
Stephanie, 1-night trip
8/10 Very good
Aug 11, 2025
We had a nice chat with the new manager. He was very nice and wanted to make sure we had everything we needed. He told us about some improvements they were doing to the hotel. We enjoyed meeting him and it sounds like he will have a positive impact on the hotel.
Marcy
Marcy, 1-night trip
2/10 Poor
Aug 17, 2025
Don’t stay! Wish I would’ve read reviews before
The hotel was disgusting. Smelled like moldy smoke. We had mold in our room and a cockroach. Got outta there as quick as we could !
Verified traveler
1-night trip
8/10 Very good
Jun 8, 2025
Nice hotel. Lobby pool and front of hotel nice. Rooms are comfy but a little outdated.
Linda
Linda, 3-night trip
8/10 Very good
May 31, 2025
We come for the pool frequently
Carol Lynn
Carol Lynn, 1-night trip
2/10 Poor
Aug 13, 2025
Commode wasn’t even attached to the floor. The new room with an attached commode wasn’t much better. Outside exit doors were broken and open to outside. Hotel smelled dirty. Would not recommend.
Verified traveler
1-night trip
10/10 Exceptional
Jan 7, 2025
Great place to stay.
Victor
Victor, 1-night trip
10/10 Exceptional
Mar 31, 2025
Great property for the price
Jeff
Jeff, 1-night trip
10/10 Exceptional
Mar 30, 2025
Stay was delightful
Kathi
Kathi, 1-night trip
8/10 Very good
Mar 12, 2025
Convenient and affordable for travelers on road trip.
Hector
Hector, 1-night trip
2/10 Poor
Aug 21, 2025
Not Great
When we arrived no one was at the front desk. I yelled and no one came. I called the hotel and no one answered. I had made a reservation and prepaid and so I wasn't going to leave. After 10 minutes someone finally came out to help me and she treated me as if I was bothering her. When we went to get breakfast in the am - there was no sugar for coffee. The person working made us feel bad for asking. There was mold on the bathroom ceiling and as we checked out I told the worker. Her response was "yea we know".
Kristen
Kristen, 1-night trip
10/10 Exceptional
Apr 18, 2025
Highly Recommend
This was my first stay at Wyndham Gardens and it was a great experience. All areas were very clean and the employees were extremely friendly. Markayla, the bartender at the bar and grill, was very friendly and nice to everyone. I would definitely stay here again.
James
James, 2-night trip
2/10 Poor
Jul 5, 2025
Last time here
Moldy ceiling tiles in the hallway. The hallways smell of stale cigarettes, marijuana, and water mold. The ice machines and vending machines are broken. Exterior doors are broken on the north side.
Michael
Michael, 2-night trip
6/10 Good
Apr 27, 2025
Good option for passing through for 1 night if you want a clean bed. Room was dingy and run down with a rip in the carpet but we did stay in a Pet room so I kinda expected that. Kids had a good time in the pool area. Towels and bedding was clean.
Zachary
Zachary, 1-night trip
10/10 Exceptional
Feb 5, 2025
Very nice property.
Michael
Michael, 2-night trip
8/10 Very good
Apr 19, 2025
Last leg of a very long trip. The pool was beautiful, the bar/restaurant friendly and homey(localish),the room was clean, the beds very comfortable and staff was great! Updates needed, like the hallway carpeting, but overall we loved our stay. Nothing pretentious or fancy but very comfortable!
Veronica
2/10 Poor
May 22, 2025
The room smelled like wet dog….shower curtain was broken and everything felt damp….will not stay here again
Cheryl
Cheryl, 1-night trip
2/10 Poor
Jul 6, 2025
Poor
Room did not have two beds do we were moved to another room. Then the toilet was missing a bolt so it wobbled. Bathroom was dirty. The sink faucet only would let water come out at full blast power. The television did not work. And the one entrance door was broken.
Donald
Donald, 1-night trip
4/10 Fair
Apr 6, 2025
Please make sure to call and confirm their amenities are open and working.
Not kids friendly. Nothing to do for kids.
Location is convenient !!
Rahul
Rahul, 2-night trip
10/10 Exceptional
Oct 15, 2024
Good Place to stay like family
Great stay the breakfast is good the lady can cook
Leonard
Leonard, 3-night trip
10/10 Exceptional
Jan 5, 2025
Wonderful
Staff was wonderful. Very nice stay all around.
Savannah
Savannah, 1-night trip
6/10 Good
Feb 14, 2025
Staff was great. Hotel is a little tired and in need of a renovation.
Jamie
Jamie, 1-night trip
10/10 Exceptional
Jan 3, 2025
Nice Place with Friendly Staff
Front desk woman was friendly and professional. Breakfast was good, great choices. Room was clean and bed was super comfortable. Would definitely stay here again.