i was very disappointed we always stay at Hampton Inns .
I asked before i booked if there was a pool the answer was yes until we arrived no pool access.???? Very disappointed The hotel itself was not very clean not what we are used to in a Hampton inn. Please email me so I know you received my concerns.
Lorrie Ann
์น๊ตฌ์ 1๋ฐ ์ฌํ
8/10
Colleen
2๋ฐ ์ฌํ
10/10
Jeffrey
1๋ฐ ์ฌํ
8/10
Breanne
1๋ฐ ์ฌํ
8/10
Friendly desk staff.
No one came to provide maid service during a 2 night stay so we had to reuse washcloths and had no coffee packets. Bed remained unmade.
Breakfast was mediocre. Very little fruit- didnโt look fresh. No gluten free options. Eggs had cheese and Iโm lactose intolerantz
Tamara
2๋ฐ ์ฌํ
4/10
paul
1๋ฐ ์ฌํ
10/10
Warren
1๋ฐ ์ถ์ฅ
8/10
Philip
1๋ฐ ์ฌํ
10/10
Front desk staff was very friendly and went above the call of duty when I had personal computer issues to help accommodate my needs.
Scott
1๋ฐ ์ถ์ฅ
10/10
The property was clean and continently located.
John
2๋ฐ ์ถ์ฅ
6/10
Jennifer
1๋ฐ ์ฌํ
10/10
Clean and modern
John
1๋ฐ ๋ก๋งจํฑ ์ฌํ
6/10
Convenient location and nice staff but that was the extent of the good experience. We booked a room with a sofa bed for our eldest child but didnโt have one so ended up sleeping 3 to a bed (would have complained and moved but had already unpacked the babies things before we realised). Room was right next to elevators so children were disturbed all night because of the beeping noises. Then we went to the pool in the morning (one of the main reasons we booked this hotel) and it was freezing cold so couldnโt be used, was told we could use sister hotel so got kids all packed up in swimwear then the sister hotel pool was closed!
Becky
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Dahlia
1๋ฐ ์ฌํ
6/10
The staff in the room was fine. The only problem was the water pressure in the shower and the bathroom and the toilet kept running so you cannot flush it all the time.
Michael
3๋ฐ ์ฌํ
8/10
We needed to find a room in the Grand Rapids area to have a scheduled surgery the next morning. I wanted to find something at the best price without compromising #1 cleanliness, #2 quiet and cozy, #3 breakfast for my amazing husband and driver, and #4 location and parking. The price was great! Everything was very clean, rooms, beds, bathrooms and the common areas, lobby and breakfast area. I'm not sure about any pool or fitness areas because I didn't look around. Bummer I couldn't eat before surgery because they had those western and cheese omelettes I like lol
I'd definitely stay here again
Dana
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
really good for the price
Michael
2๋ฐ ์ถ์ฅ
6/10
Danny
2๋ฐ ์ฌํ
10/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
jill
1๋ฐ ์ฌํ
8/10
Ebenezer
2๋ฐ ์ฌํ
10/10
Nice place to stay, clean rooms.
Chawney
1๋ฐ ์ฌํ
4/10
Parker
1๋ฐ ์ฌํ
4/10
Was less than thrilled with the room. It didnโt appear the bathroom was cleaned before we got our room keys and we found that out the next morning when I hopped in the shower and saw long black hair in the shower on the shower curtain, shower wall and bathroom sink. A layer of dust was visible on the shelves where they placed the folded towels. Our room was on the first floor, and you could hear everyoneโs doors on the second floor and all around closing. It sounded like constant loud slamming doors. I think itโs that their doors donโt close easily so people have to put force into them. The heating and cooling unit in the room made a constant clicking noise which was disruptive to sleep. Also, the pool was closed for maintenance, but there was/is nothing on their website that says the indoor pool was closed for maintenance and that was a large reason we booked a room here. I got a couple texts from the front desk, checking in on our stay and I messaged them about the issues we experienced while we were there and even sent photos of the nasty hair around the bathroom and nobody responded. Completely unacknowledged us. I would not return to this hotel and Iโm disappointed I wasted my money on a less than enjoyable stay