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Stars Hotel

3.5 star property
Hotel with spa, near Jemaa el-Fnaa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stars Hotel

Minibar, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Lobby
Exterior
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Non-smoking
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 spa tubs
  • Steam room
  • 2 coffee shops/cafes
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is ₩135,939
₩152,702 total
includes taxes & fees
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bidet
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite with Jacuzzi

Suite with Jacuzzi | Minibar, in-room safe, desk, laptop workspace

Suite with Jacuzzi

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bidet
Hair dryer
Minibar
  • 27 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bidet
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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8.0 out of 10, Very Good, (202)
The price is ₩95,523
₩108,875 total
includes taxes & fees
Dec 19 - Dec 20
Hotel Safia
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About the neighborhood

Map
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi, 40000

What's nearby

  • Marrakech Plaza - 4 min walk - 0.4 km
  • Palais des Congrès - 16 min walk - 1.4 km
  • Majorelle Garden - 2 min drive - 1.6 km
  • Jemaa el-Fnaa - 3 min drive - 2.0 km
  • Menara Mall - 3 min drive - 2.9 km

Getting around

  • Menara Airport (RAK) - 13 min drive
  • Marrakech Central Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪L'escapade - ‬3 min walk
  • ‪L'ADRESSE - ‬3 min walk
  • ‪Layali Karoun - ‬4 min walk
  • ‪Charif Pâtisserie - ‬6 min walk
  • ‪Sports Lounge - ‬3 min walk

About this property

Stars Hotel

Located just 3.9 mi (6.2 km) from the airport, Stars Hotel offers a shuttle (available 24 hours). Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and PENSEE serves breakfast, lunch, and dinner. Other highlights include 2 spa tubs, an indoor pool, and an outdoor pool. Fellow travelers love the helpful staff.

Languages

Arabic, English, French

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–10:30 AM
  • 2 coffee shops
  • Restaurant

Traveling with children

  • Lifeguard on site

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 spa tubs
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a steam room. The spa is open daily.

Dining

PENSEE - This café serves breakfast, lunch, dinner, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 150 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of MAD 400 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 6:30 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Stars Hôtel
Stars Hotel Spa
Stars Hotel Hotel
Stars Hotel Marrakech
Stars Hotel Hotel Marrakech

Frequently asked questions

Does Stars Hotel offer free cancellation for a full refund?
Yes, Stars Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Stars Hotel?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:30 AM to 6:30 PM.
Are pets allowed at Stars Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Stars Hotel?
Sorry, there's no onsite parking at Stars Hotel.
Is airport shuttle service offered by Stars Hotel?
Yes, an airport shuttle is available. The charge is MAD 150 per room one-way.
What are the check-in and check-out times at Stars Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MAD 400 (subject to availability).
Is there an onsite casino at Stars Hotel?
No, this hotel doesn't have a casino, but Casino de Marrakech (15-min walk) and Le Grand Casino de la Mamounia (4-min drive) are both nearby.
What is there to do at Stars Hotel and nearby?
Stars Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Stars Hotel?
Yes, there's an onsite restaurant, PENSEE.
What's the area around Stars Hotel like?
Stars Hotel is in Gueliz, a short 4-minute walk from Marrakech Plaza and 10 minutes' walk from Carré Eden Shopping Center.

Stars Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

We stayed for 7 nights. Booked Suites. Overall nice staff. But hotel wasn't willing to replace towels, they wanted us to use smae towel for 3 days before changing them. Tea & coffee sachets were not replenished, even though we requested few times. Paid over £1600 for rooms, getting hotel staff to provide basic amenties proved a difficult task.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Staff
The staff is very friendly and kind. Extremely helpful and they give their guests the attention they deserve.
Marjorie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The buffet breakfast was excellent. The staff was very friendly. Good, walkable location.
beverly, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Faurys, 1-night trip
Verified Expedia guest review

10/10 Exceptional

First time in Marrakech and the staff made us feel like home. Super friendly and attentive staff. Room, beds, and breakfast were great. I would definitely recommend this hotel. Lots of dining options around walking distance. Thank you STARS Hotel! Hope to visit once again.
Jaime, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Chidera, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location of the hotel is good, near to everything, the staff was friendly, the room was clean and comfortable 👍
Omar, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Pleasant stay
A decent hotel, the room and bathroom were great, nice rooftop with a small pool and a couple of loungers. The restaurant served great dinner, however I can’t say the same for the breakfast - a lot of items missing, extremely slowly refilled, I had flashbacks of supermarket shelves during Covid
Mateusz, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Very nice place and excellent service
Pauline, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Me and my family had a really good time here. The receptionist, Khaled and Khaleel made us feel welcome and treated us very nice and kindly. We loved the service overall and we would definitely be coming back here again.
Shah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed my stay and felt very welcome by Khaled at the front desk. Had a mini incident with another guest who mistaken our room for his but the matter was quickly resolved by the manager (Abdelwahab) who was extremely polite and very professional. Made us feel comfortable and assured we had everything to enjoy our time while visiting. The breakfast had a variety of foods and staff are very attentive and nice. Definitely recommend this hotel for it’s convenient location and friendly service.
Mariya, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Excellent customer service- everyone was so welcoming and lovely! Especially the bellman Khalid- always greeted me and my partner with a big smile and treated us like good friends. The rooms are all clean and spacious. A highlight was the Saturday buffet- great value for money.
Janan, 6-night romance trip
Verified Expedia guest review

6/10 Good

Good
Mohamed Selimur, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

The room included breakfast but the restaurant staff was appalling. The spread was very limited, they didn’t replenish the limited items at any speed. They ignored requests, I asked for mint tea a number of times they didn’t serve me. They poured a native that was staying in the hotel mint tea in a vase that didn’t ask for it and he never drank it. It seem they don’t appreciate people from the sub continent. The restaurant staff and reception was rude. House keeping was the only decent people, they was very good. I felt majority of the staff was hostile & I wouldn’t stay her again.
Verified Ebookers guest review

6/10 Good

MARTIN, 2-night trip
Verified Expedia guest review

8/10 Very Good

Terkuci, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Front desk staff were fantastic. Very good breakfast. Had a massage at the spa, it was excellent.
Denis, 4-night trip
Verified Expedia guest review

2/10 Poor

dianne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was nice and clean with lovely staffs especially the manager Samira she was very helpful and kind. I was also impressed with the food 💥
Jocey O, 3-night family trip
Verified Expedia guest review

6/10 Good

Customer service ie excellent but the condition of the property is dated. The location is perfect.
Ana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Abdul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Aaron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edwige, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel. Welcomed by khalid and samera and very polite and helpful during our stay. They helped us without hesitation and recommended places and how to get there. Throughout our stay they were very polite.
Nikki, 5-night romance trip
Verified Expedia guest review