VH Eurostar Tirana Hotel Congress & Venere Spa

3.5 star property
Winery Tirana hotel with full-service spa, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VH Eurostar Tirana Hotel Congress & Venere Spa

2 indoor pools, free cabanas, pool umbrellas
Couples treatment rooms, sauna, spa tub, steam room, hot springs
Reception
Couples treatment rooms, sauna, spa tub, steam room, hot springs
Front of property

Reviews

5.6 out of 10

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Bar
  • Pet friendly
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Winery
  • 3 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 indoor pools and 2 spa tubs
  • Lazy river and outdoor pool access
  • Hot springs
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna

For families (6)

  • Cribs/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Children's club (free)
  • Playground on site
  • Kitchen
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Double or Twin Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private spa tub
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Triple Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private spa tub
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Family Quadruple Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private spa tub
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

Junior Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private spa tub
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

Royal Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private indoor spa tub
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private spa tub
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Basic Room, 1 Queen Bed, Accessible, City View

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private spa tub
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Rruga Reshit Petrela, Tirana, Tirana County

What's nearby

  • Skanderbeg Square - 11 min walk - 0.9 km
  • Municipality of Tirana - 12 min walk - 1.1 km
  • Toptani Shopping Center - 15 min walk - 1.3 km
  • Ministry of Defense - 15 min walk - 1.3 km
  • Air Albania Stadium - 4 min drive - 2.5 km

Getting around

  • Nene Tereza Intl. Airport (TIA) - 28 min drive

Restaurants

  • ‪New York Cafe - ‬1 min walk
  • ‪Merakliu Fast Food - ‬1 min walk
  • ‪Sunrise - ‬3 min walk
  • ‪Stoa Meeting Place - ‬3 min walk
  • ‪Cafe Boulevard - ‬1 min walk

About this property

VH Eurostar Tirana Hotel Congress & Venere Spa

Placing you within a 15-minute walk of Ministry of Defense, VH Eurostar Tirana Hotel Congress & Venere Spa features a winery and a free kids' club. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There are 2 indoor pools and 2 poolside bars at this Art Deco hotel, along with in-room conveniences like kitchens and sofa beds.

Languages

Afrikaans, American (Sign language), Arab (Sign language), Arabic, Azerbaijani, Belarusian, Bosnian, British-BANZSL (Sign language), Bulgarian, Catalan, Chinese (Mandarin), Chinese (Sign language), Croatian, Czech, Czech (Sign language), Danish, Danish (Sign language), Dutch, English, Estonian, Farsi, Filipino, Finnish, French, French (Sign language), Georgian, German, German (Sign language), Greek, Hausa, Indonesian, Irish, Italian, Japanese, Macedonian

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 8:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free dial-up internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (EUR 10 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Waterslide
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Grocery/convenience store
  • Children's games
  • Toys
  • Pool toys
  • Art supplies
  • Children's books
  • Musical instruments
  • Baby monitor
  • Baby bath
  • Changing table
  • Bed rails
  • Cabinet locks
  • Corner guards
  • Fireplace gate
  • Pool gate
  • Stair gate
  • Outlet covers
  • Lifeguard on site

What to do

  • Ecotours
  • Hot springs
  • Private winery tours
  • Winery release events
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Fitness center
  • 2 indoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 2 spa tubs
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vineyard
  • Waterslide
  • Winery on site
  • Wine tasting room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 12
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 13
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 14
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Hallway handrail height (inches): 13
  • Handrails in stairways
  • Stairway handrail height (inches): 11
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Magnifying mirror
  • Portable bathtub seat
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height desk
  • Low desk height (inches): 13
  • Low-height bed
  • Low bed height (inches): 13
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 14
  • Grab bar in shower
  • Shower grab bar height (inches): 19
  • Transfer shower
  • Accessible bathtub
  • Doorbell and phone notification
  • Vibrating pillow alarm
  • Lever door handles
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 11
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Portable hoist available
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • IPod docking station
  • Video-game console
  • Smart speaker
  • DVD player
  • 42-inch flat-screen TV
  • Premium digital channels
  • Netflix
  • Streaming services
  • Pay movies
  • CD player

Home comfort

  • Air conditioning and heating
  • Minibar
  • Wet bar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • King sofa bed
  • Premium bedding
  • Memory foam mattress
  • Day bed
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private spa tub
  • Private plunge pool
  • In-room massage
  • Yard
  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free dial-up internet
  • Smartphone with 5G data speed, unlimited free calls and unlimited data usage
  • Free international and long-distance calls
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Freezer
  • Kitchen
  • Stovetop
  • Oven
  • Rice cooker
  • Griddle
  • Toaster oven
  • Waffle maker
  • Free bottled water
  • Cookware, dishes, and utensils
  • Children's dinnerware
  • Dishwasher
  • Blender
  • Coffee grinder
  • Ice maker
  • Highchair
  • Kitchen island
  • Lobster/crab pot
  • Mixer
  • Spices
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are 5 hot springs open between 6:00 AM and midnight.

Fees & policies

Refundable deposits

  • A damage deposit of EUR 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.40 per person, per night
  • Administrative fee: EUR 1.5 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and 5:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Hosted evening meal costs EUR 12
  • There is a service fee of EUR 10

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for EUR 15.0 per day
  • Rollaway beds are available for EUR 15.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 10 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Hot springs access available from 6:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Property Registration Number L91325017M

Also known as

VH EUROSTAR TIRANA HOTEL CONGRESS
VH Eurostar Tirana Hotel Congress Venere Spa
VH Eurostar Tirana Hotel Congress & Venere Spa Hotel
VH Eurostar Tirana Hotel Congress & Venere Spa Tirana
VH Eurostar Tirana Hotel Congress & Venere Spa Hotel Tirana

Frequently asked questions

Is there a pool at VH Eurostar Tirana Hotel Congress & Venere Spa?
Yes, there are 2 indoor pools. Guests have 24-hour pool access.
Are pets allowed at VH Eurostar Tirana Hotel Congress & Venere Spa?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at VH Eurostar Tirana Hotel Congress & Venere Spa?
Yes. Self parking costs EUR 10 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at VH Eurostar Tirana Hotel Congress & Venere Spa?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 8:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at VH Eurostar Tirana Hotel Congress & Venere Spa?
No, this hotel doesn't have a casino, but Regency Casino (17-min walk) is nearby.
What is there to do at VH Eurostar Tirana Hotel Congress & Venere Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes ecotours and hot springs. Enjoy treatments at the spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 2 indoor swimming pools. VH Eurostar Tirana Hotel Congress & Venere Spa also has 2 poolside bars, 2 bars, and a winery, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near VH Eurostar Tirana Hotel Congress & Venere Spa?
Yes, there are 3 onsite restaurants.
Does VH Eurostar Tirana Hotel Congress & Venere Spa have rooms with private spa tubs?
Yes, each room has a private spa tub.
Does VH Eurostar Tirana Hotel Congress & Venere Spa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a toaster oven, and a mixer.
Does VH Eurostar Tirana Hotel Congress & Venere Spa have any outdoor private spaces?
Yes, every room features a private plunge pool and a yard.
What's the area around VH Eurostar Tirana Hotel Congress & Venere Spa like?
VH Eurostar Tirana Hotel Congress & Venere Spa is in the heart of Tirana, a short 15-minute walk from Ministry of Defense and 4 minutes' walk from Ministry of Justice.

VH Eurostar Tirana Hotel Congress & Venere Spa Reviews

Reviews

5.6

6.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Very Good

Good value overall
All staff were very friendly and helpful. Rooms could do with a little updating. The T.V. did not work as it had not been connected properly. Air conditioning worked only one night of my 3 night stay even though I requested at reception for it to be looked 3 times.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Pleasent Stay
A pleasent stay in a nice hotel with friendly and helpfull staff ,room was very clean ,the only problem was the A C control on the wall was broken and needs fixing but did not upset my stay.
Leon, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

If you're into casino-level accommodations and enjoy the smell of constant cigarette smoke, cafeteria-level food, and cheaply built rooms--then this is your place! PLEASE, do yourself a favor and pay a little bit more and get FAR more. Far more comfort, amenities, service, cleanliness and security. This hotel is dirty and unkept and run by a bunch of teens who know and care very little about service. NO water in room, no coffee/tea in room, TV and phone both broken, and breakfast was tang juice and processed cheese and sausages. It was so unbearable, I checked out a day early with no refund!
Amy, 2-night trip
Verified Expedia guest review

4/10 Fair

Krasimir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was good experience overall Customer service great Spa access was tricky Needed to pay €10 for towels To use spa It is advertised free
Muhammad rizwan, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

troppi particolari da cattiva manutenzione. Nel corridoio aperture nel muro non finite. In camera la vasca perde acqua, la doccia perde, l'asse del bagno è più piccola del water, il riscaldamento fa un rumore come il vento in montagna e non cè un cavatappi per la birra o il vino.
cristiano, 3-night business trip
Verified Expedia guest review

2/10 Poor

Avoid this place
Terrible stay air con not working jacuzzi was not working bedsheets dirty Reception very unprofessional and rude service I asked to leave the room to cancel the booking they refused to give me money back Its nothing like what is says on the advert
Nebih, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Ervis, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

MURAT, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

namuyonjo, 1-night trip
Verified Hotels.com guest review

6/10 Good

You have to pay for a bottle of water
ilda, 1-night family trip
Verified Expedia guest review

2/10 Poor

VH Eurostar .. This review could save your life!
Everything people have said about the scams (i regrettably chose to ignore) is true But there is much worse which i will come too in a moment. My hotels.com invoice shows i paid £209.30 with £14.89 to pay at the hotel desk. I assumed that this would be some local tourist tax. The attempted check in was rude and unfriendly with my being sent away to wait while they were "processing things". I was then told i had to pay an additional 50 euro per night later reduced to 25 euro as i was solo. I obviously objected to this. I was kept waiting and eventually summoned to the Manager office (man wearing braces / trouser suspenders) . He was rude and arrogant , the situation was i either paid or would have to leave. He was intimidating and i also saw him screaming at one of the staff. Since i didn't want to be on the streets, i paid the Euro 175 under protest. The hotel at this time was mainly filled with young people for a sporting tournement. During my stay i discovered that every single fire escape was locked shut with a key on each floor of this 8 storey building. I reported this to the reception. The response, to ask why i wanted to use the fire exit and basically mock me. Clearly under the local regulations the escapes are meant to be there. The signs are illuminated - but like everything else in this terrible hotel, they do not care about people. Frequently there was an argument at the front desk. I have a complaint with hotels.com and am waiting for a response.
Keven, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Cleverson, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Adriana, 8-night trip
Verified Expedia guest review

2/10 Poor

Avoid at all costs!!! Disgraceful.
Absolutely disgraceful. Was charged an extra £269 at check in for a service fee we knew nothing about. We’d already paid hotels.com in full and was expecting to pay £6.49 in taxes on arrival, not £269 for just three days stay. Food was disgusting. Half board and had no choice. Was told just chicken tonight and we wouldn’t have fed it our dogs.
Marie, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

NEVER stay at this property, NEVER
The room was nice enough, but the overall stay was horrible. I expect more from what the hotel calls a 4*. I was told that I had to pay an additional Euros 8 per person when we checked in. So, Euros 16 for two people. It was almost the same amount as a room. They said it was a charge for all 4/5* hotels in Tirana which is a lie. If you Google hotel taxes in Tirana, it states they are 350 lek a night which is Euros 3.15. I asked to see the manager several times. I was told he wasn't around, didn't now when he would be back, didn't know if he was on the property, wouldn't call him. When I did finally catch up with him, he placed the blame on Hotels.com for not changing the pricing on the site. When I contacted Hotels.com, I was told that was the responsibility of the hotel and I was told to talk to the hotel. The problem is that Hotels.com is a 3 party so it doesn't have direct contact with the hotel. A couple of hotels I used on this recent trip said they don't use Hotels.com for this reason. The hotel also wanted us to pay Euros 6 for the use of the TV. The manager said he would write a letter so that I could see about claiming the Euros 8 per person, per night back from Hotels.com. I was lied to during my entire stay. The hotel's attitude is to string the customer along until they leave. The stay left a bad taste in my mouth for the hotel and Tirana which is a shame. Never, Never stay in this hotel. It's not worth the frustration and the stress.
James, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Expensive hidden extras
Do not book this place on Hotels.com!!! The description of the place and what is included is misleading and there are hidden extras. Despite we had paid for the room in advance, we were forced to pay 75 Euro per day to the hotel for as a "service fee". Description told pool and spa facilities included - it is not and you must pay extra for using it. Breakfast buffet was half empty and quite messy. AC was not working in the room.
3-night family trip
Verified Hotels.com guest review

6/10 Good

So/so hotel
For a European style hotel instead of taking a deposit on your credit card they make you leave your passport or a credit! Very unsafe! They also had know where on the website telling you that you have a 8 euro person city tax! The tax on hotel.com showed 2 dollars total!
Tim, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The experience overall was good , the only downside , is that they charge on site a very high city tax which doesn’t compare to what’s listed when you pay on Expedia . May not be , but feels as a scam ! Other than that , well located and safe surroundings!
Julian, 1-night trip
Verified Expedia guest review

4/10 Fair

Bad hotel deserves 2 stars
At the reception they forced us to pay extra money that mentioned while I did the reservation online with my Credit card telling us that there is no direct contact between your site and their hotel so I paid 18 euros. The swimming pool has no free entry we must pay 8 euros unlike what was mentioned in the site. I had to change the room twice because of room AC heater not working. Very bad experience
GEORGES, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The receptionist asked to pay an additional tax (65) euros, which is higher than the price of the room rent... He practiced fraud
oday, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 4-night trip
Verified Hotels.com guest review

4/10 Fair

After booking and paying on Expedia for the room I showed up at the hotel around 9:00 pm checked in and the attendant said that they needed a $100 deposit so I agreed to it as long as she gave me a receipt, then she came out and said that I need to pay a extra $16 for a city tax so I asked her to show me where in the itinerary at Expedia does it say that I needed to pay city taxes and how much she said that I didn’t book it on Booking but I booked it on Expedia and In order for me to get the room I had to pay the city taxes so don’t be surprised that when you show up there they hit you up with surprise fees I would suggest to have some cash in hand otherwise you’re not going to get the room
Emels, 1-night trip
Verified Expedia guest review

8/10 Very Good

A nice hotel. The room was clean and the hotel as a whole was well-presented.
Joshua, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Alban, 1-night trip
Verified Hotels.com guest review