6/10 - 좋아요
2025년 2월 28일
Disappointing
Love staying at the Avid hotels. Always comfortable, and the location is easy to get in and out of.
We stay at the Avid when we are travelling through Savannah and had such an amazing time the previous stay, so we planned on staying 2 nights.
After being gone sightseeing and supporting the local economy for over 10 hours, came back to our room and were shocked that it wasn’t cleaned, no fresh towels and the garbage wasn’t even emptied. We had no issue with the bed not being made, but the fact that the garbage from the previous day was still in our room wasn’t great.
I mentioned my concerns the next day when checking out and the response I got was ‘I guess housekeeping didn’t get around to servicing the “stay overs”’.
Unacceptable. I doubt that I will stay again. So disappointing.
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