The desk clerk was so rude! I arrived late in the evening, about 10pm, and the entire parking lot was full. At check in, I asked where I could park and the whole situation was horrible. The guy was awful saying that I was being mean to him and parking wasnt that hard, "they had enough spaces for each room." When i asked him about alternatives since all the spaces were full, he said i was being mean and he cancelled my reservation. No other comments, just "I've cancelled your reservatuon, you need to leave."
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 1์ผ
Thomas
Thomas ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 27์ผ
It smelled like smoke and the chair in the room had holes in the arms. It needs to be updated. The breakfast was average.
Lynn
Lynn ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 26์ผ
Christina
Christina ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 20์ผ
Suzanne
Suzanne ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 17์ผ
James
James ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 9์ผ
Horrible
There was no hot water. Staff claimed to not know and played dumb. The next morning when trying to talk to manager they stated they knew it was an issue and had an order for a new part. Would not refund stay.
Melissa
Melissa ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 28์ผ
Brian
Brian ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 26์ผ
Do not book this hotel you will regret it.
Shower leaks water everywhereโs. Weird bugs all over floor in bathroom. Couldnโt get tv to come and work outdated tv for sure. Room was dirty looked like dried up vomit on bathroom trim. Linen didnโt look like it had been cleaned. Pool was closed by the time we got there and that was reason for us chossing this hotel. Not a good stay at all really shouldโve just got a refund and went to a better hotel.
Carl
Carl ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 16์ผ
Not the greatest.
No housekeeping was done during my 4 night stay. When I inquired, I was told there was only 1 housekeeper for the entire hotel. When I asked to just be given fresh towels instead, I was told there were 0 clean towels.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 14์ผ
Fun
Me and my husband enjoyed the room very much
Kristen
Kristen ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 13์ผ
We needed a dog-friendly hotel in the Chelsea area. Comfort Inn was close to the freeway and places we were visiting. The staff were friendly and ready to pet our maybe overly-friendly dogs (they want all the petting they can get!). We will be back the next time we need a place to stay in Chelsea.
Roxanne
Roxanne ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 8์ผ
The staff goes above and beyond normal expectations for a standard hotel. We will be back.
Margaret
Margaret ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 7์ผ
The main reason we stayed at THIS hotel was due to the advertisement of a hot tub. The hot tub is โblocked offโ unsafe, clumps of hair around pool area and in elevator. The toilet in the room ran constantly, door key cards needed reactivated daily. The Heat bulb in bathroom and main lamp did not work. When asked if the ice machine worked on the 3rd floor weโre told โhell no, just the main floorโ by a staff member. I cannot believe I wasted my money on this hotel. The only reason we stayed the full weekend was because I already wasted my money
Ashley
Ashley ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 4์ผ
michelle
michelle ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 3์ผ
Room was clean and good size. Breakfast was good. Pool ar
Penny
Penny ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 3์ผ
Bad smell in room
Pool area needed a lot of attention
Kasey
Kasey ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 1์ผ
Poor area was dirty. Pool was freezing. They havexa 8.2 rating I dont know how. Pool in the picture is not what is there. There were no towels in the pool room. Glad i took my own. I didnt scroll all the way to last year when someone said the hot tub was closed. They could atleast ckean it up.
Sandra
Sandra ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 31์ผ
We werenโt told the hot tub was broken before we came so that was disappointing. The pool area was dirty with globs of hair everywhere, along with broken chairs.
Sean
Sean ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 31์ผ
Meleah
Meleah ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 30์ผ
Not a bad stay.
Stay was good however a top reason for chosing this location was to use the pool. They had just topped off with water so for my 2 night stay I only went in once. Was just too cold. Bottom of the pool was also dirty. Advertised hot tub but it was not operable.
Nice walk in shower but no shelving to put soaps. Used the floor. Ugh