Charlotte-Douglas Intl. Airport (CLT) - 18 min drive
Concord, NC (USA-Concord Regional) - 36 min drive
Gastonia Station - 4 min drive
Charlotte Station - 26 min drive
Restaurants
Eastridge Mall - 13 min walk
McDonald's - 18 min walk
Starbucks - 3 min drive
Texas Roadhouse - 3 min walk
Cracker Barrel - 3 min walk
About this property
Courtyard by Marriott Charlotte Gastonia
Enjoy your visit to Gastonia with a stay at Courtyard by Marriott Charlotte Gastonia. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness center, a spa tub, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.
Languages
Spanish
At a glance
Hotel size
130 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Snack bar/deli
What to do
Free use of nearby fitness center
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (2303 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2001
ATM/banking
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Spa tub
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Firepit
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
5 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Raised toilet seat
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Grab bar in shower
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
31-inch Smart TV
Premium satellite channels
Netflix
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Microwave (on request)
More
Housekeeping (on request)
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Energy-saving switches
Water-efficient showers only
Mobile key entry
Restaurant dining guide
Special features
Dining
The Bistro - Onsite bistro.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 55.00
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 11 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard Marriott Charlotte Gastonia
Courtyard Marriott Gastonia
Courtyard Marriott Charlotte Gastonia Hotel
Courtyard by Marriott Charlotte Gastonia Hotel
Courtyard by Marriott Charlotte Gastonia Gastonia
Courtyard by Marriott Charlotte Gastonia Hotel Gastonia
Frequently asked questions
Does Courtyard by Marriott Charlotte Gastonia offer free cancellation for a full refund?
Yes, Courtyard by Marriott Charlotte Gastonia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Charlotte Gastonia?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 11 PM.
Are pets allowed at Courtyard by Marriott Charlotte Gastonia?
Yes, dogs are welcome. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Courtyard by Marriott Charlotte Gastonia?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Courtyard by Marriott Charlotte Gastonia?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Courtyard by Marriott Charlotte Gastonia and nearby?
Courtyard by Marriott Charlotte Gastonia has an indoor pool and a spa tub, as well as a fitness center and a picnic area.
Are there restaurants at or near Courtyard by Marriott Charlotte Gastonia?
Yes, there's an onsite restaurant, The Bistro.
What's the area around Courtyard by Marriott Charlotte Gastonia like?
Courtyard by Marriott Charlotte Gastonia is located a short 12-minute walk from Eastridge Mall.
Courtyard by Marriott Charlotte Gastonia Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
Dec 17, 2024
Wear and tear creepy
The hotel needs to be bulldozed. Its old, the room have years and years of wear and tear...it was creepy old. I am NOT a complainer at all. I can let a bunch go, but this need a massive redo. Sorry guys but update this crap.
John
John, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Very friendly staff at the front desk. Very easy check in. The room was very clean and nice.
Stormy
Stormy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Roger
Roger, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Shannon
Shannon, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 30, 2024
Alex
Alex, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
Shanetta
Shanetta, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 4, 2024
Make this right!!!!
First of all I’d like to say you guys advertised that I got a room with a jacuzzi just to find out when I get in my room I didn’t get one. I went down to the office and told them I got a room with a jacuzzi and there’s not one in my room. They told me nothing was available and that the 3rd party booking does that a lot. I go in to tell her I’ve never had an issue or this problem anywhere I’ve ever book through you guys but this time y’all let me down! I wish you could credit me a weekend stay somewhere cause that’s crazy it ruined my weekend I didn’t have that in my room but I made the best of it.
Tevin
Tevin, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2024
No microwave. One tiny trash can. Couldn’t find a microwave anywhere. Room was never cleaned. New towels never left. Didn’t realize we had to ask
Shelia
Shelia, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 8, 2024
Dirty rooms, friendly staff
Staff was polite and friendly. The hotel is definitely dated and has seen better days. Graffiti carved on the wall in the lobby. Elevator was dirty. Room was dirty, bed stained and couch was ripped. The shampoo and body wash was missing only leaving the conditioner in the shower that is mounted. Super disappointed in this Marriott.
Verified traveler
2-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 6, 2024
Hotel was overbooked and did not have a room to provide . Service was belligerent and rude . No help and could not stay there . Provide me a refund
Colin
Colin, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 5, 2024
Don’t use Marriott in Gastonia
Absolutely furious. Room was reserved in advance. I received confirmation. I called the hotel to let them know my daughters would be checking and would be late arriving. When they arrived the doors were locked. Then the clerk told them she didn’t see the room. They showed her confirmation. She said she could cancel without charge after claiming she didn’t see the room. She proceeded to finally admit they had overbooked and now my two daughters didn’t have a room. It’s 1:30am at this time and no rooms available for miles.
I have been a hotel.com user and I am a Marriott Silver elite member and this how my patronage is rewarded? If they were overbooked the clerk could have told me at 9pm when I called. She gave the rooms away and sent two young ladies out into the parking lot in the middle of the night. Completely unacceptable.
Cindy
Cindy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2024
Stay was immediately after hurricane Helene so service was hectic
Patricia
Patricia, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 2, 2024
Awesome staff, we got stuck during Helene and they were very accommodating. That being said… There were a few stains on the furniture and the balcony was a bit dirty. The tub also only had one working jet and the light did not work. Paid an additional fee for breakfast but was never given information about that and never offered breakfast..
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 24, 2024
I was served expired food for breakfast at this location which resulted in a loss of income from my job. Staff was incredibly rude going so far as to accuse me of theft. Room was still dirty, with used toilet paper, used shampoo bottles and use napkins stuffed into the holder. There were cockroaches in the room which I would have let go until the other things came up. The toilet ran the entire time I was there. So far, I’ve had zero interaction with the hotel even though they said they were going to reconcile for these problems. Do not stay here.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
6/10 Good
Sep 23, 2024
Kyle
Kyle, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
The couch was very dirty in room 309
Marcus
Marcus, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Nice quiet area , friendly staff. Quick service. Clean rooms and comfortable beds. Restaurants close by and enjoyed the hot tub and pool and gym. Wish they had free breakfast with stay. overall great stay
CYNTHIA
CYNTHIA, 1-night family trip
Verified Expedia guest review
6/10 Good
Sep 20, 2024
The rooms could be better
Delta
Delta, 1-night romance trip
Verified Expedia guest review
6/10 Good
Sep 19, 2024
The pool area and hot tub was very clean but I did not have many amenities in the room and had to keep asking for towels and toilet paper. The wallpaper by the ac unit was actually peeling from a water leak and damage. The bed was also very hard and not comfortable at all. The refrigerator was very tiny and did not have a microwave close by.
Aaron
Aaron, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
The staff was very nice
Christopher
Christopher, 2-night trip
Verified Expedia guest review
4/10 Fair
Sep 16, 2024
2 Star Hotel
The online pictures does not represent the actual rooms. Its a non smoking facility, but the smell of weed reeked throughout. The furniture is old and dingy, tub in the bathroom had a permanent stain, wall paper was peeling. I was extremely disappointed that this particular location is part of the Marriott brand.
melba
melba, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 8, 2024
There was very little staff available, and those that curt and unhelpful. The room lacked, basic amenities, such as plastic or paper
cups for water or coffee, The shower had two dispensers for conditioner but no soap or dispenser for soap. In short, basic amenities and hospitality were absent.
Nancy
Nancy, 2-night family trip
Verified Expedia guest review
4/10 Fair
Sep 3, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2024
The staff was mostly great. One evening and one person not so great. Nice amenities and clean.