Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
CAMC General Hospital - 8 min walk - 0.7 km
Charleston Town Center - 9 min walk - 0.8 km
Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
West Virginia State Capitol Building - 3 min drive - 2.8 km
Getting around
Charleston, WV (CRW-Yeager) - 12 min drive
Charleston Station - 11 min walk
Restaurants
Fife Street Brewing - 6 min walk
First Watch - 7 min walk
Lee Street Lounge - 4 min walk
Black Sheep Burrito and Brews - 8 min walk
Chow Thai - 2 min walk
About this property
Quality Inn & Suites
Located near a train station, Quality Inn & Suites is a great choice for a stay in Charleston. Guests can visit the fitness center for a workout, and free perks include self parking and buffet breakfast daily between 6:00 AM and 10:00 AM. Fellow travelers say good things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
140 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Television in common areas
Fitness center
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Handrails in stairways
Closed captioned TV
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Towels
Stay connected
Free local calls
Food and drink
Refrigerator
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
Indoor pool
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an onsite casino at Quality Inn & Suites?
No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
What is there to do at Quality Inn & Suites and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites is in the heart of Charleston, a short 3-minute walk from Clay Center for the Arts and Sciences and 8 minutes' walk from GoMart Ballpark.
Quality Inn & Suites Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
6/10 Good
Dec 23, 2024
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 6, 2024
Review for Charleston WV
For being an older building in need of some exterior updates, the room was clean, updates where good, no issues with any hvac problems.
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Sherry
Sherry, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Danny
Danny, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2024
Dan
Dan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Stphen
Stphen, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 24, 2024
Questionable
Finding the entrance to the hotel was tricky. Not at all user friendly. Definitely needs an upgrade. Signs would help a lot. Neighborhood didn't seem to be the best, several homeless people hanging around. Breakfast area not very clean, nothing was replenished, food pretty much gone before 9, breakfast was supposed to be until 10. On a bright note...staff was was very friendly and helpful.
Kathleen
Kathleen, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 18, 2024
Todd
Todd, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2024
Alicia
Alicia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
martha
martha, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 13, 2024
Darin
Darin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2024
Bobby
Bobby, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 7, 2024
Not the best
They have nothing for breakfast, so up at 8 am, have no food, drinks, nothing left to eat and can’t find anyone to help.
Chang
Chang, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2024
kevin
kevin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 28, 2024
Diane
Diane, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
Aboubakr
Aboubakr, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
Room wash well furnished and clean except for a bad carpet stain. Area feels rundown with many homeless sleeping nearby. Pool was not in working order and clearly hadn’t been for some time.
Denise
Denise, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Viajera
Room was very comfortable, really like it
I recommend it
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
The hotel is under a very good management. Everything is in order and thoughtfully organized.
Enjoyed our stay very much!
Rada
Rada, 1-night romance trip
Verified Expedia guest review
6/10 Good
Sep 13, 2024
Staff was absolutely amazing! Only complaint was little to no channels were working. With three kids that just wanted to chill after having a super busy day that was a little bit of an issue but besides that we will definitely stay again!
Roxanne
Roxanne, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Sep 11, 2024
The room had many stains on the floor, the towels were damp, and the swimming pool was filled with scummy water. Plus, my rental car got tagged while parked overnight. The staff at the front desk for checking in were super friendly and nice.