4/10 Fair
Dec 17, 2024
Never staying here again!
This was our final stay on our week-long cross country trip. Having stayed in a few Best Westerns along the way, this one was by far the worst stay I’ve had in a long time. During our check in the front desk attendant took a personal call. She also refused to add my husband’s Best Western rewards number, even though all of the previous Best Westerns accommodated this request. The room had a horrible smell abs there was a huge gap between the door and the door frame. The gap was so large that you could actually see the pattern of the hallway carpet outside our room. We hung one of our jackets over it to provide some sort of privacy. The breakfast was terrible and the property feels like it needs a thorough deep clean.
Verified traveler
1-night trip
Verified Hotels.com guest review