2/10 - 별로예요
2025년 4월 24일
Will not be back
This was a bucket list place to stay. Let me say we were terribly disappointed. We visit several casinos and always had great service and perks. At Hard Rock you have to chase down a seever for a drink or leave your machine and go to the bar. Alcoholic drinks are not free like other casinos and they are extremely pricey. The one good thing was there were janitors everywhere cleaning up after people, there were 10 janitors to 1 server..So all that sucked. So to our room...all knows its not cheap to stay at Hatd Rock hotels but saying that we were very disappointed in the room size especially for wheelchair accessibility. On our first morning our bldg lost power at 644 am..i was just making coffee lol. The phones, water, and power were out for 3 hours. I called front desk from my phone to have room service bring a carafe of coffee and they bring 2 bottles of water, 2 coffee pods. And 2 cups...i asked the attendant what was i going to do with this with no power. She shoves it in my face and said this is what u asked for, no it wasnt lol. So we get up use the bottle water to wash our face and hands and go to Breakfast at sun rise. Now that was amazing!! Huge portions. Enough to share with the whole table. And everything tasted great. So after breakfast i head over to customer service about the power. They compt us $28 ×2 for the inconvenience. Not acceptable. Needless to say We will not be going back. Rude servers and room attendant, better perks/offers, value, rates
Laura
Laura 님, 2박 가족 여행
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