we made a reservation because in the photos it looked clean and according to their instructions or rules or whatever they say, clean room, clean sheets, air, and we trust their word, and surprise, dirty sheets, the bathroom door did not smell bad microwave dirty, at the entrance cockroaches and the dirty floor. what a disappointment and the worst thing we handed over the key because it was in poor condition and parking gave mistrust there is a man asleep outside with the car on. we made the reservation by phone and only arrived we entered the room and gross. We had to immediately and the worst thing was that they didn't return us even if it was something we paid for the room. We were on vacation and lost $120 😣😣 and they didn't apologize or give us anything