Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.
Gateshead Millennium Bridge - 12 min walk - 1.0 km
Getting around
Newcastle Intl. Airport (NCL) - 14 min drive
Newcastle Central Station - 6 min walk
Manors Station - 7 min walk
Blaydon Station - 8 min drive
Monument Station - 5 min walk
Central Station - 5 min walk
Central Station - 6 min walk
Restaurants
Alvinos Bar - 3 min walk
BrewDog Newcastle - 2 min walk
Revolución de Cuba - 2 min walk
CosyJoes - 3 min walk
Fitzgeralds - 1 min walk
About this property
Grey Street Hotel
When you stay at Grey Street Hotel, you'll be within a 15-minute walk of Quayside and St. James' Park. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.
At a glance
DONE
Hotel size
49 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Dining
Monument Bar - Onsite lobby lounge.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
Full-service spa
Children & extra beds
Rollaway beds are available for GBP 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Grey Street Hotel currently open?
The property is closed between December 24 and December 26.
Does Grey Street Hotel offer free cancellation for a full refund?
Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grey Street Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grey Street Hotel?
Sorry, there's no onsite parking at Grey Street Hotel.
What are the check-in and check-out times at Grey Street Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Grey Street Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Grey Street Hotel and nearby?
Grey Street Hotel has a spa.
What's the area around Grey Street Hotel like?
Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travelers say the local area is very central.
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Grey Street Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bar
Bed
Bathroom
Restaurant
Lobby
Food
What guests liked
Breakfast was a highlight with many guests praising the cooked-to-order options and tasty food. (61 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 19, 2025
Great hotel
Great hotel
Great location
Great breakfast
First visit, definitely use again
Caroline
Caroline, 2-night trip
10/10 Exceptional
Aug 19, 2025
Great hotel good staff
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jul 30, 2025
Great stay
Lovely staff and great room in the perfect location.
Brendan
Brendan, 1-night trip
10/10 Exceptional
Sep 2, 2025
Very quiet, comfortable bed (and I am very fussy!) and genuinely dog friendly. Excellent location.
Janet Ruth
Janet Ruth, 3-night trip
8/10 Very good
Aug 21, 2025
Stylist hotel in the centre of historical town.
Patrick
Patrick, 1-night trip
10/10 Exceptional
Aug 18, 2025
Close to what I needed friendly staff
Andrew
Andrew, 1-night trip
10/10 Exceptional
Aug 2, 2025
Beautiful little hidden gem!!!
Great room .... lovely breakfast and close to surrounding shops and bars 😁
A
A, 1-night trip
10/10 Exceptional
Aug 26, 2025
Excellent room, stayed in the suite clean and no issues.
Daniel
Daniel, 1-night trip
10/10 Exceptional
Jun 11, 2025
Had a very pleasant stay - friendly staff, nice clean room, great location.
Steve
Steve, 1-night trip
10/10 Exceptional
Jul 18, 2025
Fabulous hotel
Had a really lovely stay at the Grey Hotel, staff were super friendly, breakfast was amazing & the location is perfect!
Caroline
Caroline, 1-night trip
10/10 Exceptional
Aug 18, 2025
Value for money
Breakfast buffet was great value for money and the room was spacious and welcoming
Carol
Carol, 3-night trip
10/10 Exceptional
Jun 10, 2025
Easy check in, great location and friendly staff. Fast check out too, will definitely stay again!
Kyle
Kyle, 2-night trip
10/10 Exceptional
Jun 27, 2025
Great hotel … full stop.
Michael
Michael, 2-night trip
10/10 Exceptional
Jul 23, 2025
Historic Central Hotel in Newcastle-upon-Tyne
2 night stay with son and grandson. Good hotel with great location and in historic building.
Herbert
Herbert, 2-night trip
10/10 Exceptional
Jul 16, 2025
Excellent city centre hotel
Very friendly staff who went out of their way to help us enjoy our stay in Newcastle and find somewhere to eat/drink late at night
Susan Jane
Susan Jane, 1-night trip
8/10 Very good
Jul 24, 2025
GREY STREET HOTEL
Great location 5 minutes walking distance from the train station, surrounded by bars restaurants and shops perfect.
Great breakfast would book again but probably go for a bigger room.
Julie
Julie, 2-night trip
8/10 Very good
Aug 12, 2025
Great location & good value
Great location. Bed not that comfortable. Room quiet for city centre. Handy for train station. Really helpful staff
Robert
Robert, 1-night trip
10/10 Exceptional
May 20, 2025
Very well located, within walking distance to everything.
Marta
Marta, 2-night trip
8/10 Very good
May 19, 2025
Good value centrally located hotel. Close to restaurants, shops and there is a nearby car park which isn't expensive.
Clare
Clare, 1-night trip
10/10 Exceptional
May 9, 2025
Very nice hotel. Central to everything we needed and very comfortable
Phillipa
Phillipa, 1-night trip
10/10 Exceptional
Jun 28, 2025
Loved it
Stunning place for value, the junior suite is perfect, so much room and so clean, great location will certainly be back
Adam
Adam, 2-night trip
10/10 Exceptional
Jun 26, 2025
Amazing location with everything you need within a short walk. Staff were friendly and welcoming. Very quiet especially for the city centre. Would definitely come back here again.
Nicole
Nicole, 1-night trip
10/10 Exceptional
Jun 13, 2025
One word - Perfect! Great rooms & cooked to order breakfast. We’ll definitely be back!
Anne
Anne, 1-night trip
8/10 Very good
May 22, 2025
Centrally located and good value for money
Good value for money - very central and only £65 per night. Staff on reception are friendly and the rooms although small are well equipped and comfortable