8/10 Very Good
Nov 4, 2024
A little chaotic but overall OK stay
The first night we were there, we went out for dinner and came back to our room door being ajar. I went to the lobby and spoke immediately with the representative at the desk. He stated that he was not aware that anyone had been in our room. He sent maintenance there to take a look. Maintenance discovered that the door did not latch properly & instructed us to “pull hard until we heard a latch.” I’m have to admit it did make me a little uneasy, however it seem to do the trick. Nothing was missing from our room, which I am very appreciative for. That same evening the buildings fire alarm went off at 1230am. No one knew what was going on and no representative of the hotel addressed it. We all went outside and stood on the sidewalk. A fire truck pulled up to the opposite side of the building so we all went back in and we never heard anything. I asked the front desk several times what happened and no one was able to give me more info.
Jennifer
Jennifer, 3-night trip with friends
Verified Hotels.com guest review