M Apartments & Hotel

3.5 star property
Kigali hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Apartments & Hotel

2 outdoor pools
Reception
Exterior
Deluxe Twin Room | Minibar, free WiFi, bed sheets
2 outdoor pools

Reviews

6.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Free breakfast
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Children's pool
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • 8 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Laundry service

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Furnished balcony
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

Junior Suite

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Bathrobes
Private bathroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

Deluxe Single Room

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Bathrobes
Private bathroom
Electric kettle
  • Hill view
  • Sleeps 1
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Rainfall showerhead
Bathrobes
Private bathroom
  • Hill view
  • Sleeps 2
  • 2 Queen Beds

Deluxe Single Room

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Day bed
Hair dryer
Rainfall showerhead
Bathrobes
Private bathroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
KN1 1st avenue, Kigali, Kigali City

What's nearby

  • Kigali Heights - 8 min drive
  • Kigali Convention Centre - 8 min drive
  • University of Kigali - 8 min drive
  • Nyamirambo Stadium - 9 min drive
  • BK Arena - 12 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 21 min drive

Restaurants

  • ‪Executive Lounge - ‬4 min drive
  • ‪Republika Lounge - ‬6 min drive
  • ‪DownTown - ‬3 min drive
  • ‪Motel Héllenique - ‬10 min walk
  • ‪Fusion Restaurant - ‬16 min walk

About this property

M Apartments & Hotel

At M Apartments & Hotel, you'll be within a 10-minute drive of Kigali Convention Centre. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a bar/lounge, and a children's pool.

Languages

Chinese (Mandarin), English, French

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in start time: 12:30 PM; Check-in end time: 12:30 AM
    • Late check-in subject to availability
    • Check-out time is 2:00 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite carport and garage
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast 7:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children's pool

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Communal living room
  • 2 outdoor pools
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Roll-in shower
  • Phone accessibility kit
  • Well-lit path to entrance
  • Portable hoist available

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

The Restaurant - Onsite fine-dining restaurant.
The Bar - Onsite piano bar. Open daily.
M Hotel Coffee Club - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

M Apartments & Hotel Hotel
M Apartments & Hotel Kigali
M Apartments & Hotel Hotel Kigali

Frequently asked questions

Does M Apartments & Hotel offer free cancellation for a full refund?
Yes, M Apartments & Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at M Apartments & Hotel?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:30 AM to 10:00 PM.
Are pets allowed at M Apartments & Hotel?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at M Apartments & Hotel?
Check-in start time: 12:30 PM; Check-in end time: 12:30 AM. Check-out time is 2:00 PM. Late check-out is available for a 50% charge (subject to availability).
What is there to do at M Apartments & Hotel and nearby?
M Apartments & Hotel has 2 outdoor pools and spa services.
Are there restaurants at or near M Apartments & Hotel?
Yes, there's an onsite restaurant, The Restaurant.
Does M Apartments & Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.

M Apartments & Hotel Reviews

Reviews

6.0

Good

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Poor

SCARY EXPERIENCE
We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

ZerONE, 7-night trip
Verified Expedia guest review