Ace Hotel Sydney offers a stylish retreat near Oxford Street, with an on-site art gallery and coffee shop. Savor breakfast at one of the two restaurants or explore nearby Star Casino; stay connected with in-room WiFi and enjoy amenities like a 24-hour gym, bar, local meal delivery service, concierge services and helpful staff.
Ace Hotel Sydney offers a fantastic location, putting you just a 5-minute walk from Capitol Theatre and World Square Shopping Centre. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Loam, which is one of 2 restaurants and serves breakfast, lunch, and dinner. This luxurious hotel is also within a 15-minute walk of Hyde Park and Sydney Town Hall. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Museum Station is 5 minutes and Capitol Square Light Rail Station is 5 minutes.
Languages
English
At a glance
Hotel size
255 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Offsite parking within 656 ft (AUD 50 per day); discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children's menu
Working away
3 meeting rooms
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
24-hour fitness center
Art gallery on site
Vegan dining options
Vegetarian dining options
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in public areas
Room amenities
Be entertained
IPod docking station
47-inch LED TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
Free crib/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Loam - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Kiln - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Lobby Bar - This lobby lounge serves light fare only. Open daily.
Good Chemistry - This café serves breakfast, lunch, and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 26 per person
Credit card charges are subject to an extra charge of 1.5 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 120 per accommodation, per stay
Parking
Parking is available nearby and costs AUD 50 per day (656 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Ace Hotel Sydney Hotel
Ace Hotel Sydney Sydney
Ace Hotel Sydney Hotel Sydney
Frequently asked questions
Does Ace Hotel Sydney offer free cancellation for a full refund?
Yes, Ace Hotel Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hotel Sydney?
Yes, cats and dogs are welcome. There's a charge of AUD 120 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at Ace Hotel Sydney?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Ace Hotel Sydney?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Ace Hotel Sydney?
No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Ace Hotel Sydney and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Ace Hotel Sydney?
Yes, there are 2 onsite restaurants.
What's the area around Ace Hotel Sydney like?
Ace Hotel Sydney is in Sydney Central Business District, a short 5-minute walk from Museum Station and 4 minutes' walk from Capitol Theatre. Travelers love the hotel's prime location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Ace Hotel Sydney Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
Feb 25, 2025
Nice clean hotel just outside the main area.
A bit out of the centre of Sydney for us but transport links were good. Lovely clean hotel.
Karen
Karen, 5-night trip
10/10 Exceptional
Jan 1, 2025
Loved this hotel and the staff.
Simon
Simon, 6-night trip
10/10 Exceptional
Jan 1, 2025
Great Hotel. Staff were very helpful, Pet friendly, very clean and quiet.
Adam
Adam, 2-night trip
10/10 Exceptional
Dec 16, 2024
I love this hotel
Tracy
Tracy, 2-night trip
8/10 Very good
Jan 2, 2025
Was clean staffs was friendly and helpful.
Garfield
Garfield, 1-night trip
10/10 Exceptional
Feb 17, 2025
Great Location, Fun Hotel
Lovely hotel in a brilliant location. Very cool vibe with fun rooms and very comfortable beds. Loved the mini bar options and we had a room on the 17th floor which had a great city view. The Kiln and Loom bar within the hotel are great with yummy food, breakfast was great.
Would definitely stay here again as close to all the amenities we needed, handy to the city as well as easy walking to other great parts of Sydney.
Kate
Kate, 3-night trip
10/10 Exceptional
Dec 3, 2024
Friendly staff, great room.
Chris
Chris, 1-night trip
10/10 Exceptional
Feb 3, 2025
Would recommend!
Clean, comfortable and trendy hotel. Nice staff. I had a relaxing stay. Lots going on in the bar downstairs and upstairs (stayed over the weekend), but the rooms were nice and quiet.
Alicia
Alicia, 3-night trip
10/10 Exceptional
Mar 4, 2025
Amazing experience!!! Highly recommend
Had a great 1 night staycation in the city. The place is very well maintained and welcoming. The room was a bit small with a weirdly interesting entry area mixed use as a wash & basin space. Loved the deco and vibe of the hotel in general. We would definitely recommend it.
Enoch
Enoch, 1-night trip
10/10 Exceptional
Jan 1, 2025
The accommodation was amazing, they really go the extra mile for styling. Staff were all incredible, restaurants fantastic...highly recommended
Lisa
Lisa, 1-night trip
10/10 Exceptional
Nov 12, 2024
Great hotel. Great location.
Brian
Brian, 3-night trip
10/10 Exceptional
Nov 17, 2024
Great place to stay!! Clean, fantastic customer service , amazing places to eat and convenient to walk everywhere…
Sam
Sam, 3-night trip
10/10 Exceptional
Nov 29, 2024
Nice property , great restaurants ground floor. Good location
Xuelei
Xuelei, 2-night trip
10/10 Exceptional
Oct 12, 2024
everything was perfect- the room, the restaurant, location and the staff!
thi
thi, 3-night trip
8/10 Very good
Dec 22, 2024
Service was excellent-so helpful in helping us navigate our way around the cit.
Marie
Marie, 3-night trip
10/10 Exceptional
Dec 1, 2024
Beautiful hotel and fantastic staff. Couldn’t fault our stay. We’re definitely coming back.
James
James, 3-night trip
10/10 Exceptional
Feb 21, 2025
Girls weekend away
We really enjoyed our stay at the Ace Hotel. The staff were super lovely and accommodating. Although it may seem like it's not in the best location at first, it's actually super close to some really great cafes and bakeries, plus just a short walk into the main city area. My room was perfect for just me. The bed was extremely comfortable and the room very quiet. Would definitely stay again although maybe not recommended for a family.
Ashley
Ashley, 2-night trip
10/10 Exceptional
Oct 20, 2024
Staff where excellent, our room was amazing, great layout and great vibe at the hotel
Benjamin
Benjamin, 1-night trip
10/10 Exceptional
Nov 10, 2024
Awesome decor abd vibe.
Maria
Maria, 3-night trip
10/10 Exceptional
Sep 20, 2024
Very clean and situated in a quiet area with great dining options within the hotel and lots of other dining options close by.
Julie
Julie, 2-night trip
10/10 Exceptional
Sep 1, 2024
Really lovely, unique hotel - totally recommend
Verified traveler
1-night trip
10/10 Exceptional
Jul 21, 2024
Great location, clean rooms, very friendly and helpful staff.
Leana
Leana, 1-night trip
10/10 Exceptional
Sep 2, 2024
Very comfortable nights sleep, great food close to many great food and entertainment options.
Sharon
Sharon, 1-night trip
10/10 Exceptional
Oct 3, 2024
Fun hotel with a great vibe & many amenities situated in one of the best spots in Sydney for restaurants, coffee, and walking distance to everything else.