The hotel is very nice and undergoing renovations.
Our room apparently had a water leak and we were told to not shower (10:30pm) and wait until further notice which didnโt happen until 11:30pm where we were asked to move rooms. While the service was good the inconvenience was bad.
Irvin
Irvin ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 31์ผ
The restaurant and bar were both closed. Part of the reason I booked this was for the cot of having a restaurant.
Bob
Bob ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 30์ผ
A 3-minute walk from the Tacoma Dome!
John
John ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 27์ผ
Jannine
Jannine ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 17์ผ
Paid for a King bed received a full bed. Mattress was extremely uncomfortable. There was blood on the bathroom walls. The neighbors in the room down the hall blasted music that was rattling the walls and they did nothing about it. Trash hotel
Kassidy
Kassidy ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 14์ผ
Blayne
Blayne ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 7์ผ
I was in town with my adult daughter and her newborn son. When I arrived to check in, I was told that the elevator was out of order and the lowest guest room was on the 3rd floor. Not great news for a grandma with bad knees and plenty of baby items to carry up a very sketchy, cold, halfway outdoor stairwell. The streets of the hotel were surrounded by homeless in broken down vehicles and people standing right next to the security gate. Had I known about the renovations and the elevator when I booked, I would not have stayed here.
Michelle
Michelle ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 7์ผ
A
Ricardo
Ricardo ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 2์ 23์ผ
This hotel is under remodeling construction (in February 2025). The elevators were not in service. The room could have been better vacuumed. Bathroom was clean. Had to walk to the main desk and ask for an extra blanket and how to get the TV to work. It did work with a few fuzzy channels. Breakfast was nice. Staff were helpful and pleasant. They called us 2 days before our arrival to ask if we wanted to cancel because of no elevator, but there were not other places available on such short notice. It worked out fine for us because we were on the 3rd floor, able to navigate the stairs and laugh about the circumstance we were in.
Wilma
Wilma ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 23์ผ
First room I entered had a bathtub full of water. The only saving grace was the kind staff
Martha
Martha ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 2์ 18์ผ
Just not good
The breakfast and free parking were good. The rest was awful. No elevator and the places you walked through to get to the rooms were places no guest should ever know existed. Mattresses and old furniture stacked to the ceiling, coffee cups littered everywhere. Stairwells full of garbage and discarded ironing boards and luggage racks in a heap. Stairs were half outside and 6 flights of stairs to get to the lobby was exhausting. Not appealing and nothing as advertised. Except breakfast, breakfast was great. Rooms were mediocre with many issues in upkeep.
Kaitlynn
Kaitlynn ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 2์ 17์ผ
Sheila
Sheila ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 2์ 16์ผ
Monique
Monique ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 2์ 13์ผ
jarek
jarek ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 2์ 13์ผ
The elevator was broken and they put us on the 5th floor.
Kyra
Kyra ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 11์ผ
Baliey
Baliey ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 1์ 31์ผ
Robert C
Robert C ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 1์ 30์ผ
Open back up when your construction is finished
Where can we begin....Been at a number of Comfort Inn locations and this one was by far, the worst. So many things wrong . . . I'll just list a few below:
- NO ELEVATORS COMBINED WITH FREEZING STAIRWAYS INCONVENIENTLY LOCATED AT THE REAR OF THE PROPERTY.
- LUKE WARM WATER IN THE SHOWER.
- NO ACCESS TO THE EXERCISE ROOM.
- PROMISED A QUEEN-SIZE BED AND GOT A DOUBLE INSTEAD.
- SOME OF THE ELECTRICAL OUTLETS NOT WORKING.
- FAUCIT IN BATHROOM ALMOST IMPOSSIBLE TO TURN ON.
We understand the problems of being under construction but why subject the public to such a miserable stay?
..... The staff was very pleasant under the circumstances and the discount on the return night a week later was also appreciated.